Go to Market Revenue Operations & Analytics Manager

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Go to Market Revenue Operations & Analytics Manager

Location: Pittsburgh, PA (Hybrid)

Classification: Exempt

Status: Full-Time

Reports to: Senior Manager, GTM Strategy

Purpose

The Go-To-Market (GTM) Revenue Operations & Analytics Manager supports PANTHERx go-to-market operating model. Reporting to the Senior Manager, GTM Strategy, this role connects strategy to execution by managing GTM data, commercial analytics, pipeline visibility, launch readiness tracking, and cross-functional performance reporting. Partners closely with Business Development, Marketing, Prescriber Relations, Finance, and other key stakeholders to improve decision-making, strengthen accountability, and drive continuous improvement across go-to-market (GTM) initiatives.

The Manager builds on existing work by creating the tools, insights, and operating rhythms needed to align teams, measure progress, and drive more effective commercial execution.

Responsibilities

Revenue Operations Foundations

• Supports the management, analysis, and reporting of sales funnel data within CRM and revenue operations platforms (currently HubSpot), including:

• Monitoring and analyzing opportunity progression throughout the sales funnel, from lead creation through opportunity close, and identifying opportunities for improvement;
• Developing and maintaining dashboards and reports that provide visibility into funnel performance, launch readiness, commercial initiatives, and key performance indicators, including sales cycle length, stage duration, win/loss rates, lead segmentation, and cohort analysis;
• Providing data-driven insights and recommendations to support lead generation, prioritization, conversion, and return on investment initiatives;
• Maintaining sales funnel structures, stage definitions, and win probability assumptions to support forecasting and reporting activities;
• Supporting CRM data integrity efforts by helping ensure client, manufacturer, prescriber, and internal stakeholder interactions are documented accurately and consistently.

Continuous Improvement & Innovation

• Partners with Finance, Business Development, and cross-functional stakeholders to support revenue forecasting, opportunity modeling, retrospective deal performance analyses, and refinement of commercial planning assumptions.
• Contributes to the development of top-of-funnel performance targets aligned with annual operating objectives and long-range growth plans, while supporting reporting and tracking against established goals.
• Identifies opportunities for process enhancements and provides recommendations to improve go-to-market effectiveness, cross-functional collaboration, operational efficiency, accountability, and data accessibility.

Development & Execution

• Supports the development and maintenance of new business revenue and gross profit forecasts by leveraging sales funnel data and retrospective performance analyses to enhance forecast accuracy over time.
• Prepares monthly, quarterly, and ad hoc reporting deliverables for leadership reviews, operating meetings, and board materials, ensuring data accuracy, relevant insights, and clear business implications.
• Develops and maintains analytical tools, models, and reporting resources that support Business Development activities, including bid preparation, manufacturer negotiations, and commercial presentations.
• Manages day-to-day administration and support of go-to-market systems and reporting processes, including CRM data quality, dashboard maintenance, reporting enhancements, and process documentation to enable stronger collaboration and operational effectiveness.

Required Qualifications

• Bachelor's degree in Business, Finance, Data Analytics or a similar field.
• Minimum of five (5) years of progressive experience in sales/revenue operations, marketing analytics, commercial finance, and/or sales management.
• Detail-oriented with strong problem-solving skills and a demonstrated ability to turn data and business context into clear insights and practical recommendations.
• Collaborative team player with the capacity to work independently and adapt to a fast-paced, dynamic environment.
• Strong ability to translate complex strategic concepts into actionable plans.
• Proven ability to extract insights from working with large, imperfect, data sets.
• Demonstrated ability to accomplish tasks and build trust and confidence across functional groups of stakeholders.
• Proactive communicator who can align stakeholders, distill complex information, and connect individual projects to broader GTM and organizational objectives.
• Exceptional organizational skills with great attention to detail and strong accountability.
• Advanced Excel and data visualization skills.
• Familiarity with sales and marketing tools, such as customer relationship management systems.
• Ability to travel to support industry events.

Preferred Qualifications

• Experience with HubSpot, CRM governance, dashboarding, workflow/reporting tools, or GTM operating rhythms.
• Pharma, healthcare or pharmacy experience.
• Experience supporting commercial launch planning, manufacturer engagement, prescriber experience initiatives, or healthcare market research.

Work Environment

This job functions in a professional home or office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading or working with various forms of data for extended periods. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees. Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.