Group Cash & Billing Specialist- Temporary

Description

Help Shape the Future of Modern Mobility

Role Overview

• This Temporary role sits at the center of Travelpro’s transformation—from a trusted legacy brand into a design-led, consumer-obsessed modern mobility company.
• Responsible for supporting the Accounts Receivable function through cash application, customer invoicing, credit memo processing, deduction management, and account reconciliations to ensure accurate revenue reporting and cash flow management.
• Success in the first 6–12 months includes maintaining timely and accurate cash posting, reducing unapplied cash balances, improving deduction resolution processes, and supporting efficient month-end and quarter-end close activities.
• Contributes to company priorities by ensuring financial accuracy, supporting working capital objectives, and delivering a positive customer experience through responsive account management.
• Partners closely with the Accounts Receivable Team, Accounting, Customer Service, Logistics, Sales Operations, and external customers to resolve payment discrepancies and maintain account integrity.
• Plays a critical role in driving operational efficiency, financial controls, and process improvements across revenue-related activities.

What You’ll Do

• Manage daily cash application activities, including bank deposits and customer payment processing to support accurate and timely revenue recognition.
• Process customer invoices, credit memos, deductions, allowances, returns, write-offs, and refunds while maintaining compliance with company policies.
• Research and resolve unapplied cash, customer chargebacks, short payments, and account discrepancies to improve collection efficiency.
• Collaborate with Accounts Receivable, Customer Service, Logistics, and Sales teams to investigate and resolve payment-related issues.
• Support monthly and quarterly financial close activities, account reconciliations, reporting requirements, and special projects.
• Maintain accurate customer account records and ensure timely distribution of invoices and account documentation.
• Identify opportunities to improve processes, controls, and workflow efficiencies within revenue operations and accounts receivable functions.
• Perform other duties as assigned.

What It Takes

• 2+ years of experience in Accounts Receivable, Accounting Operations, Revenue Operations, or a related financial function.
• Experience supporting consumer products, retail, wholesale, distribution, or related business environments preferred.
• Demonstrated success managing cash applications, reconciliations, deductions, and customer account transactions with a high degree of accuracy.
• Experience working cross-functionally with internal teams and external customers to resolve account and payment issues.
• Ability to manage multiple priorities while maintaining strong attention to detail and meeting deadlines.

Capabilities

• Strong analytical and critical thinking skills with the ability to investigate payment discrepancies and reconcile account balances.
• Execution-focused with a commitment to accuracy, efficiency, and continuous process improvement.
• Excellent verbal and written communication skills with the ability to build effective relationships across departments and with customers.
• Data-driven mindset with proficiency in analyzing financial transactions and identifying trends or issues.
• Adaptable and organized professional who thrives in a fast-paced environment with changing priorities.

Why this role matters

• This role ensures the integrity and accuracy of Travelpro's revenue operations by supporting timely cash application, account reconciliation, and customer account management.
• Directly contributes to improved cash flow, reduced outstanding receivables, and stronger financial reporting accuracy.
• Supports operational efficiency by identifying and resolving payment discrepancies, deductions, and unapplied cash balances.
• Plays a key role in enhancing customer satisfaction through prompt resolution of account issues and accurate financial transactions.
• Success in this role enables stronger working capital management, scalable accounting operations, and continued business growth.

Requirements

• Associate degree preferred; equivalent combination of education, training, and experience will be considered.
• Minimum of 2 years of Accounts Receivable, Accounting Clerk, Revenue Operations, or related experience.
• Advanced proficiency in Microsoft Excel, including Pivot Tables and VLOOKUP functions.
• Working knowledge of Microsoft Office applications including Word and Teams.
• Strong understanding of cash application processes, customer invoicing, credit memos, deductions, and account reconciliations.
• Ability to provide required educational credentials or certifications prior to employment if requested.

Working Environment

• Hybrid office environment with hands-on interaction with physical products

What We Offer

A Culture Built for Growth:

We believe in collaboration, accountability, innovation, and continuous improvement. We move fast, support one another, and challenge ourselves to keep evolving.

Flexibility & Wellbeing:

Flexible Time Away, company-paid holidays, and hybrid work flexibility.

Comprehensive Benefits:

Medical, Dental, Vision, Health Savings Accounts, and wellness programs.

Invest in Your Future:

401(k) company match.

Community & Connection:

Employee-led engagement initiatives focused on wellbeing, collaboration, and creating a workplace where everyone belongs.

About Travelpro®

Travelpro® was founded by airline pilot Bob Plath, whose firsthand travel experience inspired the invention of the original Rollaboard® suitcase — changing modern travel forever. Today, we are building on that legacy as we evolve into a modern mobility and travel lifestyle brand designed for today’s global traveler. Our products combine aviation-level performance with elevated design, helping ambitious people move confidently through every journey.

Travelpro®

Tested by the Best. Designed for What’s Next.

Travelpro® is an equal opportunity employer committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other protected characteristic under applicable law.

Travelpro® is a drug-free workplace.