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- Czech Republic
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About our company
Fortuna has become an established brand among customers within just a few years. We became a proud international Family of companies carrying Fortuna Entertainment Group from the first betting shop.
We want to go further and be known for having the best tech department offering our employees the usage of modern technologies, and being part of many exciting projects.
Every detail underlines the company's corporate culture and represents our values. The workplace layout is 100% ecological, providing ideal conditions for everyday work. We all work as one team and treat each other with respect, openness, a sense of honor and respect for individual and cultural differences.
Hey there!
We're Fortuna Entertainment Group, and we’re excited to share why we’re a team worth joining.
Who We Are?
Founded in 1990, FEG is a top player in the betting and gaming industry. We proudly serve millions of customers across seven European countries – the Czech Republic, Slovakia, Poland, Romania, Croatia, Montenegro and Lithuania – with our Business Intelligence operations based in India and two hubs in London and Madrid.
Why Join Us?
You’ll be part of a team that embraces bold ideas and delivers on its promises. We’re committed to providing exceptional betting and gaming experiences tailored to our customers’ needs. We also know that behind these experiences is a great team, which is why we invest in and value each of our colleagues.
Where We Work?
Our vibrant Prague office, located in the modern Churchill II building, is where work meets fun! Enjoy perks like our own barista, a 24/7 company gym, a game room and a relaxed atmosphere where colleagues are as friendly as they are skilled.
Current Opportunity
Right now, we’re seeking a Product Owner – Payments to join our Product team in Prague.
In this role, you will own and develop payment products and customer journeys across FEG markets. Your goal will be to create fast, reliable and secure deposit and withdrawal experiences while supporting customer satisfaction, regulatory compliance and sustainable business growth.
You will translate customer, market and business needs into clear product priorities and an actionable backlog. Working closely with Payments, Technology, Finance, Compliance, Risk, Fraud, Customer Support and local market teams, you will coordinate the delivery and continuous improvement of payment methods, provider integrations and related platform capabilities.
You will use customer insights, payment-performance data and market trends to improve conversion, transaction success rates, operational efficiency and the overall payment experience.
What You’ll Be Doing
Your responsibilities will include, but will not be limited to:
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Own and prioritize the Payments product backlog in alignment with the wider product strategy and business objectives.
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Develop and communicate the product vision and roadmap for deposits, withdrawals and supporting payment capabilities.
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Translate customer and business needs into clear requirements, user stories and acceptance criteria.
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Coordinate the end-to-end delivery of payment features, provider integrations and customer-journey improvements.
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Monitor payment performance, customer satisfaction, adoption, conversion and commercial impact.
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Identify and reduce friction across deposit, withdrawal and payment-verification journeys.
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Balance new business functionality with compliance requirements, technical debt, automation and platform stability.
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Work closely with payment providers and internal Technology, Finance, Compliance, Risk, Fraud and Customer Support teams.
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Support PI Planning and other Agile or SAFe ceremonies and act as the main escalation point for product priorities.
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Monitor payment trends, customer behavior and competitor activity to identify opportunities for innovation and improvement.
What We’re Looking For
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At least five years of experience in product ownership, product management or digital product development.
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Strong experience with online payments, payment platforms, digital wallets, payment-service providers or transaction-processing products.
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Understanding of deposit and withdrawal journeys, payment authorization, transaction statuses, refunds, reversals and reconciliation.
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Experience integrating payment providers, payment methods or related third-party services.
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Knowledge of payment conversion, transaction success rates, processing costs and other relevant performance metrics.
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Understanding of fraud prevention, KYC, AML, responsible gaming and regulatory requirements affecting online payments.
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Experience managing product backlogs, roadmaps, requirements, user stories and acceptance criteria.
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Strong Agile background and practical experience with Scrum or SAFe methodologies.
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Ability to balance customer needs, business value, regulatory requirements and technical priorities.
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Experience using qualitative and quantitative research, customer feedback and product analytics to guide decisions.
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Strong stakeholder-management skills and the ability to cooperate across multiple teams and markets.
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Experience with Jira, Confluence, Microsoft Office and web or mobile analytics tools.
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Experience in online betting and gaming is an advantage.
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A university degree and fluency in written and spoken English.
Why You’ll Love It Here
Beyond our incredible office space, joining our team means enjoying a range of benefits:
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An annual bonus
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5 weeks of holiday
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Flexible working hours and hybrid working arrangements
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An individual career development plan
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Meal allowance
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Cafeteria Benefit System covering sports, culture, travel and health
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Employee events, well-being programs and internal activities
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Employee Referral Program
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An international environment with a stable background
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In-house barista, refreshments and weekly fruit days
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Access to internal tools and modern HR processes
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Partner discounts with Dr. Max, Datart, Škoda Auto and others
If this sounds like your kind of place, let us know by applying! We can’t wait to hear from you.
Offices at FEG