Growth and Revenue Operations Manager

Growth and Revenue Operations Manager

Growth Revenue Operations Manager

Location: Remote – United States

Department: Growth

Reports To: Head of Growth

Role Overview

Game Plan Tech is seeking a proactive, highly organized Growth Revenue Operations Manager to serve as the operational architect for our Growth organization. Reporting directly to the Head of Growth, you will build, scale, and optimize the internal revenue engine to help increase company revenue, minimize customer acquisition costs, and deliver operational predictability across the business.

This role champions an AI-first mindset, using generative AI and intelligent workflow automation to eliminate friction and elevate business insights. Acting as a critical cross-functional project manager and liaison between Operations, Finance, Contracting, and Engineering, you will align internal processes with strategic growth objectives while providing targeted operational support for our public sector Google resale business.

Key Responsibilities

1. Revenue Operations, Systems & Knowledge Management (Primary Focus)

• Systems & Tool Optimization: Architect, integrate, and manage the Growth tech stack; automate pipeline tracking, data hygiene, deal routing, and handoffs.
• AI Workflow Automation: Deploy practical AI tools, agentic automations, and intelligent workflows across the revenue lifecycle to reduce manual overhead, enrich CRM data, and accelerate deal velocity.
• Process Design & SOPs: Author, maintain, and institutionalize standard operating procedures (SOPs), onboarding guides, and centralized knowledge repositories to ensure scalable, repeatable execution.
• Predictability & Forecasting: Build executive dashboards and predictive models tracking pipeline velocity, conversion rates, CAC, customer retention, and revenue projections for leadership.
• Cross-Functional Project Management: Serve as primary operational liaison across Operations, Finance, Contracting, and Engineering to streamline contract handoffs, compliance reviews, and revenue recognition.
• Deal Desk: Partner with Contracts Lead to establish and manage a Deal Desk framework for complex bids and cloud resale agreements; operationalize pricing thresholds, discounting governance, and workflows to protect gross margins while maintaining rapid deal execution velocity.

2. Resale Enablement & Partner Operations (Secondary Focus)

• Resale Quoting & Renewals: Coordinate accurate quoting, manage a rolling 120-day renewal pipeline for Google public sector resale agreements, and secure timely contract option exercises.
• Organic Account Growth: Partner with account teams to identify organic expansion, license true-ups, and feature adoption opportunities within existing resale accounts.
• Partner Program Management: Support operational requirements for Google Partner programs, tracking partner competencies, incentives, deal registrations, and compliance milestones.

Required Qualifications

• Experience: 8+ years of progressive revenue operations, sales operations, or business operations experience, preferably within B2B IT consulting, cloud services, or public sector contracting.
• AI Fluency: Hands-on experience integrating modern generative AI tools, prompt workflows, and automation platforms to optimize operations and drive personal/team productivity.
• Project Management & Organization: Demonstrated success leading cross-functional initiatives across technical, financial, and operational teams with rigorous attention to detail and process governance.
• Communication & Relationship Building: Exceptional verbal, written, and interpersonal communication skills; proven ability to build trust, lead cross-functional alignment, and present data-backed narratives to executives.
• Analytical Acumen: Strong capability in business process mapping, revenue data analysis, and building actionable executive dashboards.
• Security & Eligibility: U.S. Citizenship is required. Candidates must be able to obtain and maintain a U.S. Government Secret Security Clearance.

Preferred Qualifications

• Prior operational experience supporting Google Cloud, Google Workspace, or public sector SaaS resale/partner programs.
• Working knowledge of government contracting lifecycles, procurement vehicles, and option-year renewals.

About Game Plan Tech

Game Plan Tech accelerates public sector digital modernization through cloud architecture, artificial intelligence integration, and workspace solutions. We offer competitive compensation, comprehensive benefits, flexible remote-first work, and a mission-driven culture rooted in trust and technical excellence.

Why Game Plan Tech?

Join a dynamic and growing team at Game Plan Tech, dedicated to empowering public sector organizations with best-in-class Google solutions. We foster a collaborative environment where you can make a significant impact, drive innovation for our clients, and advance your career. Game Plan Tech is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. We value diversity and are committed to ensuring a respectful, inclusive, and supportive environment for all employees, contractors, and applicants. If you require reasonable accommodation during the application process or employment, please contact hr@gameplan.tech.