Growth Manager

Growth Manager Join Luxehouze as Growth Manager: lead experiments, O2O campaigns, loyalty, and customer growth across Indonesia & Singapore in luxury retail. About Luxehouze Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches and fashion. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity. We are looking for a Growth Manager, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.” What Will Be Challenging Please read this carefully - it’s here to help you self-select. Expectations are high and visible Problems may be ambiguous and fast-moving Priorities can change as the business scales Feedback is direct and frequent Performance is measured by results, not intentions If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit. Responsibilities: Develop and execute growth strategies to drive customer acquisition, engagement, retention, and revenue across Luxehouze and Archivve in Indonesia & Singapore. Lead growth experiments by designing, executing, and optimizing A/B tests for retention program, customer journey improvements, referral, and new growth initiatives to improve key business metrics. Own O2O strategy by integrating digital campaigns with retail stores, events, and offline activations to create seamless customer experiences and drive conversions. Build and grow customer communities through loyalty programs, ambassador initiatives, exclusive member experiences, and community engagement strategies that strengthen brand affinity and retention. Collaborate cross-functionally with Brand, Performance Marketing, CRM, Social Media, Partnerships, Events, Sales, and Retail teams to execute integrated growth campaigns and identify new business opportunities. Analyze growth performance by monitoring customer behavior, campaign effectiveness, and key business metrics, providing actionable insights and recommendations to optimize growth initiatives. Manage growth initiatives and budgets, ensuring resources are allocated effectively while presenting experiment results, performance reports, and strategic recommendations to senior stakeholders. Requirement & Qualifications: 6–8 years of experience in Growth Marketing, Digital Marketing, CRM, or E-commerce, with at least 2 years in a managerial role. Proven track record in driving customer acquisition, engagement, retention, and revenue growth. Strong experience in growth experiments, A/B testing, customer journey optimization, and CRM/lifecycle marketing. Experience developing O2O (Online-to-Offline) strategies and loyalty or community programs. Strong analytical and commercial acumen with the ability to translate data into actionable insights. Experience managing marketing budgets and evaluating campaign performance. Excellent project management, stakeholder management, and communication skills. Experience in luxury, fashion, retail, or e-commerce is preferred. Department Marketing Locations Indonesia Remote status Hybrid Employment type Full-time About Luxehouze At Luxehouze , we believe that values encompass a collection of positive elements that shape our beliefs. We prioritize the well-being of our employees at all levels, acknowledging and appreciating their professional and personal aspirations. Our focus is on teamwork, integrity, and performance, cultivating an environment that reinforces our core values. We are committed to bringing people together and ensuring that everyone is aligned toward a common objective. We encourage a culture of feedback, where giving and receiving input is valued and fostered. Each team member at Luxehouze takes ownership of their tasks, actively contributing to the realization of ideas. It is an amazing place to work, where we not only learn and forge new friendships but also provide a competitive culture and benefits to support our talented workforce. Join us at Luxehouze, where you can experience a fun workplace with a hybrid working arrangement. We offer a Laptop Ownership Program to our employees and provide 16 days of annual leave without deducting from your annual leave balance for collective leaves. Moreover, we promote opportunities for learning and growth through training and development initiatives. To add excitement to the work environment, we organize interesting employee activities and programs. Explore our current job openings below and become a part of our success story as LuxeSquad!