GTM AI Operations - India

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. What You'll Be Doing: Reporting to the Sr. Director of Marketing Operations, this role will focus on designing, building, and operationalizing agentic outbound systems that improve pipeline generation efficiency and seller productivity. Core Objectives: Build Agentic Outbound Systems Design and deploy AI outbound workflows that automate account sourcing, contact acquisition, research, prioritization, personalization, sequencing, and engagement orchestration. Operationalize AI at Scale Move beyond isolated AI experiments by building repeatable, production-ready workflows that integrate across Salesforce, Marketo, Clay, sequencing platforms, enrichment providers, and engagement tools. Improve Outbound Efficiency Reduce manual BDR work through automation while increasing outbound quality, targeting precision, personalization, and activity scalability. Accelerate Pipeline Generation Support the evolution of JumpCloud’s outbound programs through AI targeting, signal-based prioritization, automated enrichment, and intelligent workflow orchestration. Ship Fast and Iterate Rapidly prototype, deploy, measure, and improve GTM workflows with a strong bias toward execution and measurable business impact. We're Looking For: A highly technical GTM operator who enjoys building systems, automations, and workflows that solve real revenue problems. This person thrives in fast-moving environments, is comfortable working across both strategy and execution, and prefers shipping solutions over discussing hypotheticals. Success in this role is measured by deployed workflows and operational improvements that increase outbound efficiency, pipeline generation, or seller productivity. Required Qualifications: GTM Systems & Operations Hands-on experience working within modern GTM systems including Salesforce, Marketo, Gong Engage, enrichment providers, and outbound engagement platforms. Experience building and maintaining workflows across tools such as Clay, Openprise, Zapier, Replit, or similar orchestration platforms. Strong understanding of outbound operations, lead/account flows, enrichment strategies, segmentation, and GTM data management. In-depth understanding of how MCPs work and demonstrated experience applying best practices for MCP utilization and efficiency. AI & Automation Practical experience applying AI and automation to GTM workflows beyond experimentation. Experience working with LLMs (preferably Claude Cowork & Code), prompt workflows, structured outputs, AI-assisted personalization, and integrating AI outputs into operational systems. Familiarity with APIs, automation logic, webhooks, and lightweight scripting to connect systems and automate processes. Understanding of concepts such as agentic workflows, signal-based automation, RAG, embeddings, or AI orchestration frameworks is a plus. Builder Mentality Proven ability to independently build and operationalize workflows from idea → deployment → iteration. Comfortable using no-code, low-code, and lightweight coding approaches to deliver solutions quickly. Strong troubleshooting mindset with the ability to identify bottlenecks and improve workflow reliability at scale. Cross-Functional Collaboration Ability to partner effectively with Marketing, Sales, RevOps, and Data teams to align priorities and execute quickly. Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical stakeholders. Operating Style Highly self-directed and execution-oriented with a strong bias toward action. Comfortable operating in ambiguity and iterating quickly as priorities evolve. Motivated by solving operational problems and building systems that create measurable business impact. #LI-YA1 Where you’ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role. Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time. JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" #LI-Remote #BI-Remote