Head of Account Management

Infingame is an iGaming aggregator that gives online casino operators a single point of access to a broad range of games and gaming services, connecting them with more than 200 content suppliers worldwide. Built with performance and stability at its core, our platform delivers fast spin times and reliable connections across global markets — making us a trusted partner for operators with international ambitions.

Recognized within the gaming industry, including a shortlist for “Aggregator of the Year” at the SiGMA World Balkans & CIS Awards, we focus on building stable, flexible infrastructure that supports long-term growth for our partners, regardless of their scale or market.

As a Infingame team, we’re building technology our partners trust — and a company where people have the freedom to grow, take ownership, and make an impact.

Now we’re looking for a Head of Account Management to become а part of that journey.
Maybe that’s you?

Requirements:

• Experience in similar positions (Account Manager) 3 years+;
• Advanced or Fluent English;
• Good knowledge and clear understanding of gambling industry;
• Experience in working with budgets, marginality, contracts, and invoices;
• Strong social skills and a natural talent for connecting with people, experience in business and contract negotiations;
• Team management skills and ability to lead;
• Ability to meet goals;
• Excellent interpersonal, organizational, and problem-solving skills;
• Ability to go on business trips.

Your future responsibilities:

• Own and drive the Account Management strategy in line with company goals and revenue targets.
• Maintain a strong understanding of the product ecosystem, operator markets, and commercial models.
• Lead and develop the Account team, defining clear responsibilities, KPIs, and performance expectations.
• Oversee daily account operations, priorities, and client satisfaction across key operators.
• Build and maintain strategic relationships with operators and support commercial negotiations when required.
• Develop a structured upsell strategy for the Account team, create upsell plans per account, and ensure consistent execution and monitoring.
• Track account performance, revenue growth, and upsell progress, identifying optimisation and growth opportunities.
• Ensure strong cross-functional collaboration with Partnerships, Legal, Finance, Technical, and Product teams.
• Own and optimise account-related processes, documentation, and internal tracking tools.
• Provide regular performance reporting and insights to top management.

Why Infingame?
— We work where feel most productive. Work remotely from anywhere in the world, or join us in a hybrid format if you’re based in Bratislava. We believe flexibility helps people do their best work.
— We invest in people who want to grow. We already offer English and Slovak lessons, professional courses, and the support to keep learning and growing. If you’re ready to grow, we’ll invest in your development.
— We believe good work starts with good rest. Enjoy 21 paid vacation days and additional public holidays based on the Ukrainian or Slovak calendar. We encourage everyone to take the time they need to switch off and recharge.
— We look after our people. Health insurance in Ukraine and abroad, paid sick leave, and access to a corporate psychologist to help you take care of yourself.
— We keep things simple. No unnecessary bureaucracy, no complicated hierarchies — just open communication and a team that’s easy to work with.
— We make time to get together. From international exhibitions and conferences to company trips, team events, and online activities, we create plenty of opportunities to learn, celebrate, and spend time together.

What we stand for
Our culture is built on trust, collaboration, and ownership. We encourage people to take initiative, share ideas openly, support one another, and grow together. Everyone has a voice, and every contribution matters.

Ready to join us?
The next chapter of your career could start here — let’s build it together.
If you’re interested, send us your CV. All applications are treated with strict confidentiality, and only shortlisted candidates will be contacted.

Thank you for applying!