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Head of Analytics (12 Month Fix-Term)

MableData & Analytics
Hiring from
Australia
Work type
Hybrid
Posted
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HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:

1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care
2. We believe in technology as an enabler
3. We’re driven by helping customers attain better outcomes

This position is part of the Mable team.

About Mable

Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.

With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.

By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.

To find out more, visit https://mable.com.au/

About the role

Mable is hiring a head of analytics to set the direction for analytics across the business. You will work with the executive team on strategy, lead a team of 8 managers and analysts, and make sure our analysis, dashboards and models produce measurable commercial results. You will own the stakeholder relationships that keep analytics central to decisions, and lead how your team manages data, risk and the use of AI. The decisions you inform affect the care and support of thousands of Australians.

Day to day will see you:

  • Set the analytics strategy and roadmap for Mable, in line with company priorities.

  • Work with the executive team and senior leaders to answer the business’s hardest questions with data.

  • Represent Data on the Mable executive team, providing insights and advice and disseminating context to your team

  • Bring stakeholders insights before they ask, so analytics shapes decisions rather than reporting on them afterwards.

  • Lead analytics teams that support every part of Mable.

  • Work with product leaders so analytics is part of how every squad plans and builds.

  • Find and lead work that raises revenue or cuts costs, and measure the result.

  • Lead the delivery of dashboards, models and tools that teams across the business use and rely on.

  • Set priorities across several areas: settle competing requests, warn stakeholders early about delays and fix problems when work slips.

  • Research and drive best practices across our data platform

  • Lead how your team uses AI to analyse data faster, automate reporting and give more of the business direct access to insights, within Attain’s AI governance framework.

  • Coach your team through weekly one-to-ones, prompt feedback and plain conversations about performance and development.

  • Share knowledge and mentor people across the wider data function.

    • All about you:

  • At least eight years using data to inform decisions, including three or more leading analytics teams.

  • Evidence that your analysis changed executive decisions and delivered measurable revenue or cost results.

  • Confidence with executives, and the ability to settle competing priorities without escalating them.

  • Curiosity, and the judgement to turn loosely defined problems into clear questions and answers.

  • The ability to explain complex analysis simply to people without a technical background.

  • Curious and able to confidently express advice and opinions outside of strictly data analysis to drive decisions forward

  • A record of coaching people, giving candid feedback and hiring well.

  • Sound judgement on data governance, privacy and risk, ideally in a regulated sector.

  • Practical experience using AI in analytics work, and sound judgement on where it helps, where it falls short and how to govern its use.

  • Enough skill in SQL and Tableau (or similar) to guide and review your team’s work.

  • Experience in health, care, marketplaces or fast-growing technology firms is useful but not essential.

    • We’re powered by purpose

    We’re Switched On 💡
    We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.

    We’re Bold 📣
    We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.

    We’re One 🤝
    We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.

    We’re Impactful 🌟
    We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.

    Values we share as part of Attain Healthtech

    Break New Ground 🧨
    We simplify care with creativity and bold ideas.

    Make It Matter💟
    We put people at the centre and create impact that improves lives.

    Own The Outcome🥇
    We aim high, deliver excellence and drive results that last.

    Our benefits

    Power your career ⚡️
    Learn from industry experts, experienced leaders, and on-the-job opportunities.

    Access parental leave 👶
    Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
    Work with flexibility 🏠
    We’re a hybrid workplace, balancing time in the office with remote work.

    Flexi Leave Days 🌴
    Get one extra paid leave day per quarter for what makes you happy.

    Take a floating public holiday 🫶🏾
    Acknowledge a significant day your way with family and friends.

    Be rewarded 🏆
    Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.

    We are one

    As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.

    If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!

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