Head of Analytics - Commercial

Introduction In just 10 years, Octopus Energy has evolved from a disruptive challenger into the UK’s largest energy retailer and a well-loved brand, serving more than 8 million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform how customers engage with energy. We empower customers with dynamic pricing and "Intelligent" EV charging, rewarding them for shifting consumption to greener, cheaper periods. Role Summary You will lead the GB Commercial Analytics “pod”, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams, combining hands-on technical expertise with strong team leadership. What you'll do Set priorities and guide work & output of a small, high-performance data team. Own end-to-end pricing operations for domestic tariffs, including launches, quarterly price changes, margin reporting and intelligence, and ensuring regulatory / price cap compliance for millions of customers. Drive pricing strategy and optimisation through competitor intelligence, market analysis, and data-driven recommendations to the Senior Leadership Team. Own and evolve commercial reporting pipelines across customer switching, sales activity from all channels, marketing campaigns, retention and competitor insight. Deliver growth and customer insight, including key metric reporting, funnel analysis, customer forecasting, and retention initiatives. Partner with Commercial, Sales, Marketing, Energy Markets, Flexibility, Gross Margin and Strategic Finance teams to provide forecasting inputs, KPI reporting, margin analysis and strategic support. Contribute to and collaborate with our global working groups to ensure and enable aligned reporting and shared analytics projects. Champion data best practices, integrity and continuous improvement in analytics engineering, tools and processes. What you'll have Proven experience mentoring and developing data professionals. Strong commercial acumen, preferably in pricing, margin optimisation, and/or growth analytics. Hands-on expertise with modern data platforms and analytical tools (see our stack below). Strong communication skills to influence non-technical stakeholders and senior leadership. A track record of delivering actionable insights that drive measurable business impact. Our Data Platform Stack We employ software engineering best practices to design, test, and deploy our data platform and services using the below technologies: Python, pandas and SQL in Jupyter notebooks for analysis dbt and Databricks data platform with Delta Lake Lightdash as our BI tool and semantic layer Streamlit for interactive data applications Airflow for orchestration Kubernetes for application deployment CI/CD with GitHub and CircleCI Infrastructure on AWS, deployed with Terraform / Spacelift 💚 Why else you'll love it here 💚 • 💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! • 🎉 Octopus Energy Group is a unique culture . An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for , and we ranked in the top ten in the Sunday Times Best Places to Work 2024 . Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership • 🎁 Visit our UK perks hub - Octopus Employee Benefits If this sounds like you then we'd love to hear from you. 🚀 P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.