Head of Business Transformation

Job Title: Head of Business Transformation

Department: Business Change & Transformation

Location: Sheffield

Working Pattern: Hybrid, includes 3 days each week in the office

Contract Type: Full Time, Permanent

Salary: Up to £120,000 per annum

At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children.

With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years.

Role overview

The Head of Business Transformation will play a pivotal role in shaping and executing strategic initiatives that drive operational excellence, scalability, and business growth. Leading a multidisciplinary team of project managers, transformation leads, business analysts, and business systems specialists, you will own the identification, prioritisation, and delivery of an enterprise-wide portfolio of transformation initiatives that deliver measurable value through improved efficiency, enhanced customer and employee experiences, and organisational scalability.

This role is fundamental in positioning the business at the forefront of the SaaS industry within the education sector. By evolving our operating model, embedding best practices, and leveraging technology, AI, and data-driven decision making, you will help build a lean, highly efficient, and scalable organisation capable of sustaining long-term growth, accelerating value creation, and delivering exceptional outcomes for customers and employees alike.

Key Accountabilities & Responsibilities

Business & Operational Excellence

• Lead the evolution of our operating model to establish best-in-class SaaS capabilities and support sustainable growth.
• Drive the adoption of technology, automation, AI, and data-driven practices to improve customer experience, operational efficiency, and scalability.
• Develop and embed streamlined processes and ways of working that enable a lean, highly efficient, and scalable SaaS organisation.
• Foster a culture of continuous improvement, accountability, and operational excellence across the organisation.

Transformation & Business Change Portfolio

• Own and deliver an enterprise-wide portfolio of transformation initiatives aligned to strategic and commercial priorities.
• Drive the prioritisation of change investment, ensuring resources are focused on the highest-value opportunities and outcomes.
• Partner with senior leaders to identify, shape, and deliver business change that enables growth, operational effectiveness, and organisational performance.
• Establish governance, performance measures, and visibility across the transformation portfolio to ensure successful delivery and value realisation.

Acquisition Integration (as required)

• Lead the operational integration of acquired businesses when acquisitions occur.
• Support post-acquisition planning and value realisation activities to maximise business and customer benefits.
• Align operating models, processes, systems, and governance frameworks to successfully deliver integration objectives.

What will you need to succeed?

Experience

• Proven experience leading complex business transformation programmes in fast-paced environments, ideally within SaaS.
• Demonstrated track record of delivering enterprise-wide transformation initiatives and measurable business outcomes.
• Experience driving operating model, process, and organisational change.
• Experience building, leading, and developing high-performing teams.
• Experience partnering with senior leadership teams to shape strategy, prioritise investment, and drive execution.
• Experience supporting post-merger integration and value realisation is desirable.

Knowledge

• Strong understanding of SaaS operating models, business metrics, and scalable ways of working.
• Deep understanding of Agile delivery, business transformation, and change management methodologies.
• Expertise in portfolio management, governance, and business process optimisation.
• Strong strategic and operational acumen with the ability to translate strategy into execution.

Skills

• You set direction under ambiguity and are willing to say what you are not doing.
• You use evidence to change your own mind, visibly.
• You make decisions when consensus is not available and hold them under challenge.
• You communicate the same message consistently to a squad and to an executive.
• You delegate real authority and resist taking delivery back when it gets difficult.

What do you get in return?

• 25 days annual leave rising to 30
• 5% pension after probation
• State of the art offices
• Access to a range of benefits via My Benefits World
• Free eye care cover
• Life Assurance
• Cycle to Work Scheme
• EAP (Employee assistance programme)
• Quarterly Tes Socials
• Access to an extensive Learning and Development menu

Who are Tes?

Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools.

By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education. Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide.

Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment.

With Tes, excellence in education is not just a goal - it's a sustainable and rewarding reality. For more information about Tes, our products, and our team, visit: www.tes.com.