Head of CEO Office & Business Operations

Role: Run Radity's operating rhythm for the CEO, from priorities and reporting to delivery escalations, and grow into the COO role.

Experience: You have owned operating results in a growing company across delivery, finance, people or compliance, typically with about 6+ years in operations or business management roles.

English: C1 or higher

Contract: Full-time, indefinite B2B contract with Radity; you invoice Radity monthly in USD.

Location: Remote from Türkiye, Ukraine, the rest of Europe and Latin America

Core hours: 09:00 - 18:00 CET, with evening overlap with US clients

The company

Radity is a Swiss-based software engineering company of 70+ people, fully remote and working mostly with US clients, many in insurance. It is founder-managed, with direct access to the CEO. Its teams build and run client platforms such as underwriting and agent portals, and the company is growing toward 200+ people. The next step is an operating model that scales: clear priorities, reporting, compliance and AI adoption across teams.

You join Radity's leadership team and report to the CEO. This is not an adviser or executive-assistant role: you own the results.

What you'll do

1. Run the operating cadence: priorities, OKRs, weekly reviews and reporting.
2. Prepare CEO decisions with data and options, then drive them through.
3. Handle delivery issues and client escalations that reach the CEO.
4. Plan budget, headcount and utilization with finance and HR.
5. Keep compliance on track: SOC 2, ISO 27001 and GDPR.
6. Lead AI adoption and better tools across teams.
7. Work directly with the CEO and team leads across time zones.

What you bring

1. Hands-on operations work in at least three of: delivery, finance, people, compliance.
2. Results you owned as an operator, with the target and the outcome, not only advice.
3. Numbers behind decisions: baselines, methods and trade-offs.
4. An operating cadence you have run, and what you kept or stopped.
5. Written-first, remote work across time zones.
6. Daily use of AI tools in your work and in the processes you run.
7. Clear communication with senior leaders, including saying no with data.

Nice to have: SOC 2, ISO 27001 or GDPR programs; software agency or staff-augmentation delivery.

Not for you if you prefer advising to owning results, or want an oversight-only role without hands-on work.

What Radity offers

1. Indefinite contract: not tied to the end date of one project.
2. Full equipment, paid AI tools and learning budget.
3. Global Team events.
4. Startup-style projects for established clients, with real influence on direction.
5. Performance and salary reviews twice a year.
6. A clear path to the COO role.

Hiring process

About 2-3 weeks in total, with no take-home task. After each step, you hear from us within 2 business days, with feedback.

1. Intro call with Radity HR
2. CEO interview
3. Offer.

If we choose another candidate after you have passed our steps, you stay in our pool for other Radity roles.

How to apply

Send your CV or LinkedIn profile; no cover letter needed, and it takes about 5 minutes.

Data privacy: https://radity.com/privacy-policy

We assess every applicant on the same job-related criteria.