Head of Compliance Operations, Hong Kong

Introduction

Currenxie is a financial technology company for borderless businesses. Founded in 2014, our Global Account platform offers businesses of all sizes a single finance app for global growth. Features include multi-currency digital wallets, on-demand virtual bank accounts, worldwide payments, currency exchange, and instant Visa cards. We value innovative technology, user experience, and service.

We are an ambitious and rapidly growing company led by an entrepreneurial and collaborative team. We offer our people an opportunity to be part of building a new financial services platform for a borderless world, and to learn and progress in a friendly, dynamic and multi-cultural environment.

Role Description

We are looking for an experienced, proactive leader to join Currenxie as Head of Compliance Operations, HK as we continue to expand our global footprint.

In this pivotal role, you will lead and scale the local Compliance Operations function, serving as a key operational bridge between compliance, settlements, client service, and group leadership. You will be responsible for overseeing day-to-day regulatory operations—including onboarding, transaction monitoring, and partner bank communications—while driving process improvements and ensuring strict adherence to internal policies and global regulatory standards.

Your role & responsibilities

• Guide the Group Compliance Operations function in performing SLA’s set for Customer Onboarding, Customer Periodic Reviews, Customer Screening, Beneficiary creation, Transaction Processing, Fraud Risk Management, and Customer or Transaction Interventions.
• Provide single point of liaison between settlements, client service and compliance team to ensure completion of transactions and management of anomalies are in line with firm policy.
• Provide ongoing communication within and between the compliance team, operations team and client service team
• Daily/weekly reporting and escalation of exceptions to Group CO and Group COO
• Lead the Compliance Operations team in ensuring the timely completion of AML-related investigations and escalations.
• Monitor responses to partner banks to ensure responses in line with bank set and internal deadlines.
• Direct and oversee the provision of accurate information in a timely manner to internal and external stakeholders.
• Manage and report on the performance of the Compliance Operations team to stakeholders.
• Ensure the Compliance Operations team is provided with adequate training and are provided with the ongoing support to successfully perform in their roles.
• Prioritise operational efficiency and process improvement across the Compliance Operations function.
• Ongoing liaison with overseas entities to ensure effective communications and continuity of actions.
• Support stakeholders in the delivery of frameworks and controls to meet regulatory requirements.
• Maintain documentation, including procedures, and controls to ensure Currenxie is in a position to comply with its Policies.

Your skills and experience

• Minimum of 5 years’ experience leading teams fulfilling operational functions within regulated financial services.
• Managed teams of up to 20 people, with direct and indirect reports.
• Knowledge of financial crime frameworks and standards, including Hong Kong Money Laundering Ordinance, UK Money Laundering Regulations, and EU Anti-Money Laundering Directives.
• Highly organised with a deadline-driven approach to delivery of services.
• Attention to detail and ability to extract learnings for cross application.
• Focused on process improvement and the remediation of gaps in team performance.
• Background in designing, adapting, and managing ongoing assurance testing.
• Experienced in the provision of accurate and timely management information and reports
• Highly adaptable in meeting the needs of internal stakeholders and partnering with same to overcome complex issues
• Excellent verbal and written communicator with strong interpersonal and influencing skills.

Data collected will be treated in strict confidence and used for recruitment purpose only. Currenxie does not accept unsollicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Currenxie.