Head of Engineering

You want the decisions you make to matter, and in healthcare they do. You're ready to set the direction for an engineering team, bring in new ways of working, and prove they work with results. You see AI as a chance to rethink how engineering gets done, not a feature to add on.

About Evaro

Evaro is a fully licensed and regulated healthcare platform that combines AI-assisted consultations with clinical oversight from qualified healthcare professionals. We provide instant medical access, diagnosis, and next-day prescription delivery for a wide range of primary care conditions, making quality healthcare faster and more accessible for everyone.

Why engineering at Evaro

We're aiming to reach 1 million patients a month by 2030, and that takes a step change in reliability, security and speed. The way we get there is by evolving how engineering works and using the best technologies available. It's a real challenge: the core platform, regulated and non-regulated work that each need their own level of rigour, and a team spread across Europe. But everything you decide will matter to a patient, and you'll have the room to change things.

About the role

You'll lead around 20 engineers, employees and contractors, working remotely across Europe. Your job is to make that team far more effective, with AI at the centre: choosing the tools, measuring performance, dropping what doesn't work, and getting agents doing real work safely. You'll own security, reliable delivery and the architecture, reporting to our Chief Patient Experience Officer, and work as a peer to our Head of Product. You'll be in our Norwich office at least three days a week, which will bring great overall, and engineering leadership presence here.

Requirements

Essential

• You are a hands-on engineering leader, with the technical confidence and competence needed to deliver

• You lead engineering teams through other leaders, and you build the trust that makes honest, direct conversations easy, including with senior people

• You speak up clearly and early about technical risk, and you bring a plan, not just the problem

• You've led a team into AI-driven development, and you can show what changed and what you learned

• You build structure that helps teams deliver predictably and move faster, not slower

• You take ownership of security and reliability, and you put the right safeguards in place before anything goes wrong

• You're technically credible: you can review an architecture with confidence and explain the trade-offs to people outside engineering

• You're based in Norwich, or able to be, and excited to be in the office three days a week

Desired

• Experience in a regulated sector such as healthcare, finance or insurance

• Leading dispersed, international teams and working well with contractors

• Scaling a customer-facing platform through a big jump in volume

• Modernising a monolith into something more flexible

Application process

• Stage 1: A call with our Talent team (30 minutes)

• Stage 2: A conversation with our Chief Patient Experience Officer

• Stage 3: A paid taster day

Head of Engineering | Norwich (hybrid, 3 days in the office) | Salary depending on experience