Reporting to the Head of Technical Solutions, this individual will lead the Environmental Business The Job Holder will have overall responsibility for operational, technical and strategic aspects of Environmental Execute on our strategic growth plans Lead with a people-centric approach around employee engagement and experience with a focus on hiring, retaining and developing top talent. Drive a culture based on collaboration and accountability to lead through strong communication, empowerment, reward, and coaching. Translate the strategy into practical plans while partnering cross-functionally with peers who can affect change. Deliver operational excellence and efficiencies to maintain and drive margin through the team. Product development, Value Proposition, and new markets for growth to be identified to support the strategy. Work in conjunction with the Finance Department in developing draft budgets and have overall responsibility for financial performance. Generate a client centric culture. Ensure best in market service and quality delivery. Create and implement innovation inc IT i.e digital solutions. Succession Planning & training requirements with L&D. Essential Criteria Leadership & People Management Ability to motivate staff and set objectives and strategy to achieve growth. Strong people management experience. Ability to lead and grow the Environmental business. Role modelling leadership behaviours to enhance the Crawford brand and internal culture. Leader rather than a manager. Own it, do it – takes total accountability for performance. Industry & Technical Knowledge Previous experience leading a specialist environmental consulting or loss adjusting business. Deep understanding of the insurance industry. Proven track record in operations management. Strong operational background. Commercial & Financial Management Proven experience in driving Gross Profit contribution and achieving financial targets. Previous experience leading a specialist environmental consulting or loss adjusting business. Ability to interpret and analyse financial management reports. Track record of delivering results. Communication & Client Focus Excellent communication and presentation skills. Effective and clear communicator. Puts client first. Has a market presence and can represent the Crawford brand to new and existing clients. Personal Effectiveness Proven ability to meet deadlines. Flexible approach, including ability to travel throughout the UK as required. Desirable Criteria Market & Industry Profile Established market presence and recognised industry profile beyond existing client base. Existing network of key insurer, broker or corporate client relationships. Experience of driving growth across multiple service lines or regions. Strategic Leadership Experience leading organisational change and cultural transformation. Experience developing long-term growth strategies and market expansion plans. Experience influencing senior stakeholders at executive level.
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