Head of F&V E2E Supply Chain
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- Australia
- Work type
- Hybrid
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- Full time permanent position
- Sydney location (Bella Vista). Hybrid working (3 days in office, 2 days WFH)
- Key strategic leadership position
We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Are you ready to shape the future of fresh food supply and lead the engine room that delivers the "Best of Australian Fresh"?
As the Head of Fruit & Veg E2E Supply Chain, you will lead the strategic design and operational execution of Woolworths Group’s end-to-end fresh produce supply chain. Operating at the critical intersection of Commercial, Replenishment, IT, and Primary Connect, this high-impact senior leadership role is dedicated to reducing dwell time, maximising shelf life, and ensuring unmatched product care and on-shelf availability across our national supermarket and Customer Fulfilment Centre (CFC) networks.
Reporting directly to the Commercial Director - Fruit & Veg, you will act as a partner architect for future network capabilities—spearheading distribution centre (DC) capacity planning and cutting-edge ripening technology. You will centralise strategic engagement with Primary Connect, eliminate value-chain handoffs, and steer high-performing teams through major network transitions and seasonal selling events. As a key member of the Fruit & Veg Leadership Team, you will also help steer the 5–10 year strategic roadmap, champion team wellbeing, and foster a team culture grounded in a customer-led "Passion for fresh".
What You'll Do
- Design and deliver the long-term end-to-end supply chain roadmap to reduce product dwell time, protect the cold chain, and maximise fresh shelf life, acting as the centralised "one voice" into Primary Connect and Primary Connect+ (PC+) for both tactical planning and network capability development.
- Steer major cross-functional transformation programmes, including the Fruit & Veg replenishment system transformation and the implementation of new DC and store operating rhythms, partnering closely with Commercial, Operations, and Quality teams.
- Provide high-level demand and store fulfilment governance across replenishment systems, forecasting parameters, and SAP master data, guiding your leadership team in executing stock smoothing strategies that balance DC throughput with store demand.
- Optimise multi-channel inventory parameters and procurement settings across both physical Supermarkets and Customer Fulfilment Centres (CFCs) to guarantee online availability and support fresh parity with customer-picked standards.
- Ensure the end-to-end preparation, flow, and exit strategies for high-volume seasonal trading periods (such as Christmas and Easter), maintaining seamless stock movement and minimising post-event markdown impacts through clear senior leader communication.
- Own strategic carrier and logistics partner relationships, directly managing 3PL partners, carriers, and freight forwarders while enforcing strict end-to-end temperature tracking and pallet consolidation standards to deliver our "Freshest Flow2".
- Serve as the core commercial lead managing network and footprint transitions, driving operational capacity planning and inventory risk mitigation strategies through major DC shifts, including the Perth Regional Distribution Centre renovation and Sydney Regional Distribution Centre to Sydney Chilled & Fresh Distribution Centre transition.
- Act as the ultimate escalation point for operational disruption and crisis resilience, rapidly orchestrating cross-functional, rapid-response solutions across replenishment, logistics, and supply partners during IT outages, natural disasters, or major supply gaps.
- Negotiate and influence across a complex stakeholder matrix - including Category Managers, Store Operations, and State Directors - to eliminate value-chain handoffs and achieve the optimal balance between Quality, Value, and Availability.
- Lead, mentor, and coach your direct leadership team and broader division of team members, embedding a proactive enablement culture, building robust talent succession pipelines, and prioritising overall team wellbeing and engagement.
- Deliver balanced commercial, financial, and cultural outcomes by meeting departmental targets across sales, profit, and inventory while elevating non-financial indicators such as Voice of Supplier, Voice of Team, and Voice of Customer.
What You'll Bring
We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
- A proven track record of senior supply chain leadership with extensive experience managing complex, large-scale logistics or replenishment operations within fresh produce, FMCG, or high-volume retail environments.
- A highly strategic and transformational mindset that allows you to successfully balance immediate daily trading demands with the 5-10 year network planning, operational shifts, and operating model transformations required for long-term supply resilience.
- Deep commercial and financial acumen with a thorough understanding of retail economics, enabling you to balance departmental sales, profit, and working capital targets against end-to-end operational logistics costs.
- Systems and technical capability across complex horticultural supply chains and automated replenishment networks, including a strong working knowledge of SAP, enterprise data settings, and inventory reporting tools.
- Exceptional influencing and communication skills to articulate clear strategic narratives to executive leaders, bridge matrixed cross-functional teams, and negotiate win-win outcomes with external carriers and 3PL partners.
- A solid operational grounding in large-scale physical distribution centre infrastructure, cold chain mechanics, or store operations, ideally backed by a degree in Business or Logistics.
- Empathetic leadership and a commitment to cultural stewardship, focusing heavily on team wellbeing and capability development to build a robust talent succession pipeline.
We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!
- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
- A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network
- A progressive and flexible ‘work from anywhere' policy that gives you the opportunity to harmonise work, life and your wellbeing
- Parental Leave provisions and various leave types, including but not limited to Study Leave and Sports Representation Leave
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
