Head of Human Ressources France - CDI - Paris

Since 2015, papernest has been transforming the way people manage their contracts, making subscription, management, and switching simple through one smart, intuitive platform.

We have supported more than 2 million customers across France, Spain, and Italy. Along the way, we have continued to invest in new verticals, establishing papernest as a high-performing, innovative, and competitive scale-up in a fast-growing market.

With over 900 employees, we are strengthening our position as a European market leader.

In this role you will:

papernest is growing fast, and our HR function needs to keep pace. We're looking for our next Head of HR France to take the lead on HR strategy across our entire French footprint, around 250 employees, split between Paris and Reims.

HR strategy & executive partnership

• Define and drive the HR strategy and roadmap, aligned with the company's business plan and growth priorities.
• Act as a trusted advisor to the Founder & Managing Director and the leadership team on organisation design, workforce planning, leadership and culture.
• Translate business priorities into people priorities, with clear KPIs, budget ownership and regular reporting to the leadership team.
• Lead the HR team: set the direction, build capabilities and develop HR talent.

Organisation, transformation & change

• Lead organizational transformation projects, including reorganizations, restructurings and the integration of new activities, from design to execution.
• Steer complex social and legal matters (collective procedures, litigation, sensitive individual cases) in close partnership with legal counsel.
• Drive change management at scale, with a strong focus on manager engagement and clear, consistent communication.

Leadership, performance & culture

• Deploy the Manager DNA program (Posture + Practice, built on 4 pillars: Model / Do-er / Coach / Driver) and turn it into a lasting leadership standard.
• Own the performance management cycle, including the redesigned review grid (50% OKR / 50% Work Formula & skills), calibration and its link to rewards.
• Shape a high-performance, inclusive culture and keep engagement high through periods of change.

Total rewards & people analytics

• Define compensation and benefits policies: salary structures, variable pay, equity (BSPCE) and benefits, with a sharp eye on market positioning and cost.
• Build HR dashboards and people analytics to steer headcount, payroll cost, turnover, engagement and performance with data.

HR transformation & AI

• Lead the HR AI-Transformation programme: map the employee journey, deploy Claude as a strategic HR ally and Cowork to automate low-value operational tasks.
• Move the HR function from reactive to proactive, leveraging data, AI and the HRIS (Workday) to raise service quality and efficiency.

HR operations, compliance & employee relations

• Guarantee full legal compliance on payroll, personnel administration and labour law, working with external payroll providers and advisors.
• Lead social dialogue with employee representative bodies: prepare and run information and consultation procedures, and build a constructive, trust-based relationship.
• Oversee talent acquisition and development: employer brand, hiring strategy, training plans, career paths and succession planning.
  
  

Your profile :

• 10+ years of HR experience, including several years in a senior HR leadership role (HR Director, VP HR or equivalent) and a strong generalist background.
• Proven track record as a strategic partner to a founder, CEO or executive committee, ideally in a fast-growing scale-up or a tech / digital environment.
• Hands-on experience with large-scale transformations: reorganisations, restructurings, collective procedures and complex social dialogue.
• Solid expertise in labour law, compensation & benefits, performance management and HRIS (Workday experience is a strong plus).
• A data-driven mindset: you build business cases, steer with KPIs and use people analytics to make decisions.
• Inspiring leadership, sound judgement under pressure and outstanding interpersonal skills: you are credible with executives, managers and employee representatives alike.
• Genuine curiosity for AI and new HR tools: you are eager to rethink processes with Claude or Cowork.
• Strategic and hands-on: you can design a vision and roll up your sleeves to deliver it.
• Fluent English is required, French and/or Spanish are a strong plus.
  

What We Offer You:

Evolve in an international and inclusive environment: Everyone has a place at papernest, and with over 46 nationalities, it’s common to start a sentence in French and finish it in English or Spanish!

💸 Compensation: receive Subscription Bonuses for Company Creators (BSPCE) from your first day, in line with company regulations.

🏆 Benefits: as a provider of home insurance and green energy, we offer our employees attractive deals. After all, it shouldn’t be just our clients who benefit!

🩺 Health: enjoy mutual health insurance through Alan, offering simple, paper-free management of your healthcare expenses, with 50% covered by papernest.

🍽️ Meals: access the Swile card for meal vouchers valued at €9 per working day, with 50% covered by papernest. Plus, enjoy breakfast every friday at the office, a fully stocked Ideal Garden refrigerator, and discounted rates at partner restaurants for healthy, balanced meals.

⛳️ Sport: accès au service GYMLIB pour profiter de salles de sports à prix réduit.

📚 Training: your growth is our priority. You’ll have continuous training aligned with your goals, whether in technical, language, or managerial skills.

📈 Career Development: numerous opportunities await you to deepen your expertise or explore new directions. We’re here to support your professional goals.

✨ Remote Work: take advantage of 2 remote work days per week to enhance your focus and productivity.

⚖️ Legal Advice: access the Ekie solution for dedicated legal and tax advice, helping you manage all your procedures with peace of mind!

Hiring Process:

• First call with Manon, Talent Acquisition Specialist (30');
• Interview with Olivier, CHRO (1h);
• interview with Benoit, Founder & Managing Director (45');
• Business Case to evaluate your skills.

Interested in this challenge? 🙂

Don’t hesitate any longer—we look forward to meeting you! Regardless of your age, gender, background, religion, sexual orientation, or disability, there’s a place for you with us. Our selection processes are designed to be inclusive, and our work environment is adapted to everyone’s needs.

We particularly encourage applications from women. Even if you feel that you don’t meet all the criteria outlined in this job posting, please know that every application is valuable. We strongly believe that diverse and varied backgrounds enrich our team, and we will carefully consider your application. Parity and diversity are essential assets to our success.

About Us

About Us

At papernest, we believe that moving home and managing everyday contracts should be simple, seamless, and stress-free.

We are a fast-growing European scale-up on a mission to simplify one of life’s most complicated moments: moving. Our platform allows users to centralize, subscribe, transfer, and manage all their essential contracts—such as energy, internet, insurance, and more—in one place, completely free of charge.

Founded in Paris, papernest has grown into a multicultural company operating across several European markets. Our teams combine technology, product innovation, and operational excellence to deliver a smooth experience for millions of users.

We are driven by impact. Every improvement we make in our product directly helps people save time, reduce administrative burden, and regain control over their daily lives.

Our Culture

We value ownership, curiosity, and collaboration. At papernest, ideas matter more than hierarchy, and everyone is encouraged to contribute to shaping the product and the company.

We move fast, test, learn, and iterate. Ambition and pragmatism go hand in hand: we aim high, but we focus on delivering real value every day.

Diversity and international collaboration are part of our DNA, with teams bringing together a wide range of backgrounds, experiences, and perspectives.

Why Join Us

Joining papernest means becoming part of a company that is scaling rapidly while staying deeply focused on user experience and impact. You will work on meaningful problems, collaborate with talented teams, and help shape a product used by millions across Europe.

We are building more than a product—we are building a simpler way to manage life’s essential services.