Head of Internal Communications, UK & Ireland

Are you ready to shape the conversations that connect and inspire an organisation? Do you thrive on partnering with senior leaders, bringing strategy to life through compelling storytelling, and creating meaningful employee experiences? If you're a communications leader who can drive engagement, influence change and embrace AI-enabled ways of working, we'd love to hear from you.

About the role:

This is an exciting opportunity to lead internal communications for Ipsos across the UK & Ireland, playing a pivotal role in helping colleagues understand, connect with and contribute to the organisation's strategy and ambitions. Reporting to the Chief People Officer and working closely with the UK & Ireland CEO, you'll be at the heart of the business, influencing how key messages, priorities and cultural initiatives are communicated across the organisation.

As Head of Internal Communications, you'll develop and deliver an integrated communications strategy that drives employee engagement, supports organisational performance and reinforces company values. You'll lead executive communications, engagement campaigns, internal events and change communications, ensuring colleagues remain informed, connected and inspired.

Working closely with People teams, business leaders and communications stakeholders, you'll build a high-performing communications function, create impactful colleague experiences and use insights and data to continuously enhance communication effectiveness. This role offers significant exposure to senior leadership, the opportunity to influence organisational culture and the chance to make a lasting impact across a dynamic and complex business.

About you:

• Significant experience leading internal, corporate or employee communications programmes
• Strong strategic mindset with the ability to translate business priorities into engaging communications
• Exceptional storytelling, written and verbal communication skills
• Credibility and confidence when partnering with senior leaders and executives
• Strong relationship-building and stakeholder management capabilities
• Experience driving employee engagement and supporting organisational change initiatives
• Strong project management skills with the ability to balance multiple priorities
• Passion for developing teams and fostering collaboration
• Proficiency in the use, adoption and promotion of AI tools to enhance communication effectiveness, productivity and employee engagement

Essential skills:

• Proven expertise in developing and delivering strategic internal communications plans and campaigns
• Executive communication planning, messaging and content development
• Organisational change and transformation communications experience
• Outstanding written, verbal and presentation communication skills
• Ability to influence, challenge and advise stakeholders at all levels
• Project and programme management expertise
• Strong planning, organisational and decision-making skills
• Experience measuring communication effectiveness and applying insights to improve outcomes
• AI literacy and practical application of AI-enabled communication tools and technologies
• Experience within a large, complex or matrixed organisation
• Knowledge of employee engagement, culture, inclusion and wellbeing programmes
• Experience managing internal communication channels and digital platforms
• Understanding of communication analytics and insight-led decision making
• Experience supporting large-scale business transformation programmes
• Professional qualification in communications, public relations, marketing, journalism or a related discipline
• Experience embedding digital innovation and AI-driven approaches within communications functions

Desirable skills:

• Experience within a large, complex or matrixed organisation
• Knowledge of employee engagement, culture, inclusion and wellbeing programmes
• Experience managing internal communication channels and digital platforms
• Understanding of communication analytics and insight-led decision making
• Experience supporting large-scale business transformation programmes
• Professional qualification in communications, public relations, marketing, journalism or a related discipline
• Experience embedding digital innovation and AI-driven approaches within communications functions

Benefits:

We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.

We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.

Ready to have an impact? Apply now!