Head of Operations

This is an exciting opportunity to join a young fintech company with an innovative, fully working product, as their Head of Operations!

Reporting directly to the founders, you will be instrumental in building and scaling the organisation.

This is a Malta-based role offering a salary of €80-120K.

Role & Responsibilities

• Build and scale business operations

• Hire, train, and empower team to perform to excel

• Client onboarding incl verification of licences and technical integration readiness

• Performance monitoring and analysis, delivering smart remedies to possible issues

• Build and maintain stellar rapport with third parties incl auditors, bank, regulatory bodies and other business critical relationships

• Take active part in compliance operations, working closely with MLRO with regulatory reporting and audits as requested by various regulators

• Investor-grade statements and reporting

• Roll out backoffice tools & procedure manuals

• Create and enhance processes

Education, Skills & Experience

• University Degree

• Strong drive to progress professionally

• Entrepreneurial mindset

• 3+ years in a leadership role in iGaming or Fintech

• Experience of working in regulated iGaming (MGA is a plus)

• Experience from B2B platform ops or risk and bankroll management

• Experience preparing for and running external audits in a regulated entity

• Process- and procedures building skills

• Data-driven with a penchant for creating queries and models to challenge or verify results

• Understanding of BCT

• Excellent understanding of GGR & NGR mechanics

• Excellent communication skills in English

About this role

• Office-based in Malta with some hybrid flexibility

• €80-120K+benefits

• A founding leadership role with an opportunity to have a direct impact

• Agile environment with senior team members

Please, apply with your detailed CV in English

A more detailed job description can be shared with shortlisted candidates

*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU with licence no EA00340-2024. We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.