Head of Organisational Design

About us

Southern Cross Health Insurance is shaping a healthier Aotearoa New Zealand. Our purpose is simple: empowering our members to live well for longer. We're here to give peace of mind through timely access to quality care, inspire healthier living, and lead positive change across the health system. As a New Zealand-owned, member-based organisation, we're building a future where wellbeing is at the heart of everything we do -- delivering exceptional value for our members and creating an environment where our people thrive.

Now is an exciting time to join us. You'll be part of a high-performing, values-driven team where people are at the heart of everything we do -- and in return for your talent, you'll have the opportunity to grow, make an impact, and be proud of the difference your work makes.

About the role

This is a rare opportunity to shape how Southern Cross works today while building the organisational and workforce capabilities we need for tomorrow.

As our Head of Organisational Design, you’ll lead the design and evolution of our enterprise operating model, bringing strategy, structure, leadership, culture, capability and ways of working together to deliver sustainable business performance.

Working closely with senior and executive leaders across the organisation, you’ll build enterprise-wide alignment and lead organisational design that enables greater agility, stronger performance and more timely, accountable decision-making.

In this influential role, you will:

• Lead enterprise-wide organisational design and operating model transformation.

• Shape our future workforce strategy, capability frameworks and workforce planning approach.

• Build leadership capability and drive initiatives that strengthen culture, learning and organisational performance.

• Partner with senior executives and influence organisation-wide decision-making.

• Ensure Southern Cross is equipped with the capabilities, structures and ways of working needed for future success.

About you

You’ll be an accomplished organisational design leader with deep experience shaping operating models and translating enterprise strategy into practical, sustainable change.

You are confident working with complexity and ambiguity, combining strategic thinking with the ability to turn design into execution. You’ll bring the credibility and influence required to engage senior executives, present at Board level and build support for significant organisational change.

To succeed in this role, you will bring:

• Significant experience leading organisational design and operating model initiatives in complex organisations.

• A proven ability to align organisational capability, structure and strategy to achieve business outcomes.

• Strong executive stakeholder management and influencing skills, including exposure to Board-level discussions.

• Experience leading through ambiguity and delivering sustainable change across an enterprise.

• An authentic and collaborative leadership style that inspires confidence, alignment and action.

Our values: who we are and what’s important to us

Ngākau nui. Āhurutanga. Tikanga.

Join a team that’s always there, always real, always true. If you thrive in a purpose-driven, diverse and supportive culture, we think you’ll love working with us.

What we offer you

• Five days of wellbeing leave per year.

• Health insurance for you and your immediate whānau.

• Life insurance cover and discounts on pet and travel insurance.

• Extra parental leave benefits and financial wellbeing support.

• The opportunity to participate in our workplace wellbeing programme.

But that’s not all. If you need more time to support your whānau, we offer work-life balance, a hybrid environment and an annual volunteer day to spend with your team contributing to a cause or community of your choice.

This role is Auckland based, and while we appreciate interest from candidates in other locations, we’re unfortunately unable to consider remote options for this position.

Applications close on 7 October 2026. We may begin reviewing applications before the closing date, so we encourage you to apply early. Only applications submitted through our careers site will be considered.

We are proud to have taken the Pride Pledge, reflecting our commitment to inclusion and belonging. We also facilitate an active, employee‑led Diversity, Equity and Inclusion Forum, which includes our Rainbow Network, Māori Network, Pasifika Collective, and Neurodiversity and Whānau Support networks.

If you share our commitment and passion, we'd love to hear from you.

About Us

About us

Southern Cross Health Insurance is shaping a healthier Aotearoa New Zealand. Our purpose is simple: empowering our members to live well for longer. We’re here to give peace of mind through timely access to quality care, inspire healthier living, and lead positive change across the health system. As a New Zealand-owned, member-based organisation, we’re building a future where wellbeing is at the heart of everything we do — delivering exceptional value for our members and creating an environment where our people thrive.

Now is an exciting time to join us. You’ll be part of a high-performing, values-driven team where people are at the heart of everything we do — and in return for your talent, you’ll have the opportunity to grow, make an impact, and be proud of the difference your work makes.