Head of People (Volunteer, unpaid)

About The Role: Head of People (Volunteer) Location: Remote Commitment: Part-time (volunteer, unpaid role) Contribution Requirements: Minimum 10-15 hours a week; minimum 3 months Professional Volunteering Professional volunteering is a skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action. Expectations include: Consistent weekly availability Timely communication and responsiveness Ownership of assigned tasks and follow‑through Participation in team meetings and workflows Alignment with organizational values and processes About Solution Community: Solution Community is an international non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion. Our Mission: To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations. Our Vision: Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are bringing that vision to life, driving transformative change that reshapes the future. Position Overview The Head of People will be a key member of the leadership team, reporting directly to the CEO. This volunteer, unpaid role leads the People team (including HR Business Partners and Recruiting) and oversees People Operations, talent acquisition, and culture-building initiatives to ensure an inclusive, engaging, and high-performing environment. This role is fully remote. Key Responsibilities People Operations & HR Strategy Develop and implement HR policies, processes, and best practices that support the organization’s growth. Oversee all aspects of people operations, including onboarding, performance management, compliance, and employee relations. Ensure legal and ethical HR practices, even within a volunteer-driven environment. Leverage HR technology and tools to streamline people operations. Recruiting & Talent Management Lead the recruitment strategy, partnering with the Recruiting team to attract and retain top talent. Develop and implement best-in-class volunteer and employee onboarding programs. Create career development opportunities to enhance engagement and retention. Culture & Employee Experience Champion a strong, mission-driven culture aligned with the organization’s values. Develop employer branding and internal communications programs. Drive initiatives to foster employee engagement, well-being, and a sense of belonging. Lead DEI efforts across the organization. Support leadership in resolving conflicts and improving team dynamics. Required Qualifications & Experience Minimum of 10 years of experience in human resources in a leadership role. Experience leading an HR team, preferably in a nonprofit or volunteer-based organization. Strong knowledge of HR best practices, including talent acquisition, employee relations, and organizational culture. Proven ability to build and implement HR policies and programs from the ground up. Exceptional communication and interpersonal skills, with the ability to engage and influence at all levels. Experience working in a remote and distributed team environment. Demonstrated passion for Solution Community’s mission and commitment to fostering a positive workplace culture. Preferred Qualifications HR certification (e.g., SHRM-CP, PHR, or equivalent) is a plus. Experience managing volunteers and remote teams. Background in DEI initiatives and culture transformation. What We Offer Global collaboration with leaders and strategists from top global companies Meaningful impact on global causes and communities A vibrant, multicultural team spanning 70+ countries A supportive environment rooted in compassion, integrity, innovation, and collaboration Flexible work-life with full autonomy Opportunities for personal and professional growth A formal recommendation upon successful completion of your volunteer term. About the Role Within Our Culture At Solution Community, we value fostering a positive workplace where every member can contribute meaningfully. This is a volunteer, unpaid position designed for someone who is deeply committed to our mission and eager to help scale a values-driven organization. You’ll have the opportunity to shape a global people function, influence organizational culture, and leave a lasting impact on countless lives around the world.