Head of Product

🪩 The Scene

At Xceed we are all about unlocking the extraordinary. Our mission is to connect music lovers with authentic events and inspiring individuals, fostering unforgettable experiences that last well beyond the night’s end.

Xceed is a venture-backed startup headquartered in Barcelona on a mission to create a world where everyone can live extraordinary experiences by joining authentic music events and connecting with inspiring people. We currently operate in over 20 markets globally and take 10 million unique event-goers out for a dance each year.

We build for both sides of the night: clubbers, who discover and buy through our app and marketplace, and clubs, festivals and promoters, who run their business on Xceed Pro, our SaaS platform. We are now looking for our Head of Product to own the product across both, and to make sure everything we ship feels unmistakably Xceed.

We’re here to have a good time and make epic things happen and won’t settle for anything less.

🫵 Who you are

You come from our industry, or you know it as well as someone who does. You understand how a club, a festival or a promoter makes money, what happens around a ticket drop, at the door and at the table, and why a fan picks one night over another. You don’t need us to explain the business before you can make decisions about it.

You’re obsessed with the customer, on both sides: the fan buying a ticket on their phone, and the organiser running their night on Xceed Pro. You have a clear product vision and good taste, and you care about our brand as much as we do.

As Head of Product, you own product decisions. You report directly to the CEO our and collaborate with the C-Suite: you bring them decisions and a roadmap, and the product vision comes from you. You own the what and the why: product management, design, and validation before anything goes live.

This is a hands-on leadership role. You will work like a Head of Product, but at a stage where you still roll up your sleeves, with a clear path to Chief Product Officer as the team grows.

🎛️ What you’ll do

• Vision & roadmap: Set the product vision and own one roadmap across the fan app and marketplace and our organiser tools (Xceed Pro, POS, Booking Plugin, Widget). Bring decisions to the founders and get the company behind them.

• Prioritisation: Decide what we build and what we don’t. Use what you know about the market, what customers tell you, and business cases from the commercial team.

• Discovery & validation: Spend time with fans and organisers, at their events as well as in calls. Prototype, test, and make sure every feature is validated before it ships.

• Design & brand: Lead product design and UX/UI. Make sure every release looks and feels like XCEED, working with our CEO and marketing team.

• Team: Lead and grow the product team (a Product Owner and a Product Designer today).

• Engineering partnership: Work closely with our CTO on planning, scope and trade-offs, so we ship the right things quickly.

• Impact: Own product KPIs (adoption, retention, conversion, customer satisfaction). Review every launch and act on what you learn.

• Communication: Keep the company informed: what we’re building, why, and how it’s going.

🎯 What we are looking for

• Industry knowledge (must have): solid experience in ticketing, live events, music, nightlife or festivals, on the organiser side, the fan side, or both. You know the players, the economics and the culture of the scene.

• 6+ years in product management, including at least 2 leading product managers and/or designers.

• Experience building for both businesses and consumers (B2B2C), ideally a marketplace or a SaaS platform with a consumer app.

• A track record of shipping consumer products people use and like, with a strong eye for design, UX and brand.

• Hands-on discovery: user research, prototyping and testing, turning what you learn into decisions.

• Comfortable with data and analytics tools, and you use numbers to decide.

• Clear and direct. You can align founders, engineering and commercial teams, and you’ll say so when you disagree.

• Fluent English. Other languages are a plus.

• Humble, you know how to navigate uncertainty with a good sense of humour.

🤟 Why will Xceed be your favourite team

• You’ll own the product of a platform behind events in 350+ cities.

• You’ll build the product function and grow into the CPO role.

• You’ll work directly with the founders, with real ownership and autonomy.

• You’ll join a small, ambitious, multicultural team that tries new ideas and moves fast.

• And yes, you’ll have fun

🎁 What you get

• 🌴 Unlimited paid time off.

• 🕐 Flexible hours and unlimited remote work.

• ✈️ Workation: work from anywhere, as long as it fits your team’s rhythm.

• 🎉 Team-building activities and meet-and-greet events.

• 🎟️ Go Out: free passes to our partners’ events, so you experience what our users do. For research purposes, of course.

Who We Are
From clubs to festivals, concerts to cultural movements, XCEED is where people come together through music, art, and shared experiences. We believe unforgettable nights don’t just entertain—they shape culture, bring communities together, and define local scenes. XCEED is the platform behind the best nights out—empowering event organisers to manage ticketing, marketing, and audience insights, while helping fans discover their next unforgettable experience—all in one place.We are creators and challengers who refuse to watch from the sidelines. Every day is a chance to rethink, rebuild, and push further. We celebrate success and embrace smart risks and deep ownership—because shaping the future isn’t for the passive.Since 2009, we’ve been bridging the gap between the digital and physical—enhancing real moments with seamless technology. Today, as one of the Financial Times' "Fastest Growing Companies in Europe," XCEED powers events in 350+ cities across 25 countries, developing in collaboration with leading venues, festivals, and organisers across four continents.

What Sets Us Apart

• We’re a growing, dynamic company with an international and remote team where you will have a big impact in any role.

• We celebrate diversity, and we ensure everyone feels valued and has fair opportunities.

• We constantly experiment with new solutions and encourage new ideas. We challenge the status quo.

• We believe in a culture where you can be yourself, do great work, and have a lot of fun along the way.

Our mission: bring people together through authentic experiences.

The Principles That Bring Us Together
I. Moderation is Fatal. We are fearless and think beyond boundaries. We believe it takes courage to write change.
II. Taste Everything. We are the discoverers of the future and take nothing for granted. We are curious. Everyday. About everything. We listen carefully to every customer, we forge trends, we experiment.
III. Always Inspire. We envision a world where empathy and sense of community drives humankind's passion for developing novelty. To make this happen, we are the doers at the front line of inspiration.
IV. Local at Heart. We believe creativity is born local and because of that, it should be nurtured by a sustainable ecosystem driven by the passion of artists, curators, and the people who truly love arts and give no fucks about posing.
V. Trust Above All. We prioritise trust among ourselves and with our customers, empowering it through transparency and open collaboration. If trust is compromised, we address it promptly.
VI. Embrace The Problem. Innovation happens when we spend time deeply understanding a pain, not jumping to a solution. We sit at the table and enjoy this process from A to Z.
VII. Have Fun. We are aware that changing the world won't always be pretty. So we'll always make sure to have a good time throughout the journey.

Application Process
We are transparent and honest, and throughout the process we’ll keep you fully informed along the way. For this role, you can expect:

1. HR Call (45 min)

2. Stakeholder Call (45 min)

3. Written assessment Presentation with Stakeholders

4. Culture Check + Reference Check

At XCEED, we are proud to be an equal opportunity workplace and employer. We review applications for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or medical condition.