Head of Product Design

Our client is building a finance-first, all-in-one operating system for a highly complex and mission-critical industry in Latin America. Their platform unifies payments, billing, collections, core workflows, and operational processes into a single, scalable system used daily by thousands of organizations and families across the region. They are now looking for a Head of Product Design to build, lead, and professionalize Design as a true system-level discipline across a multi-product ecosystem. This is a foundational leadership role with high visibility and real ownership. About the role As Head of Product Design, you will be responsible for elevating design from execution to strategy — shaping how products are conceived, built, scaled, and adopted. This role goes far beyond UI. You will: Lead design across end-to-end systems, not isolated screens Connect customer experience with operational reality and automation Build and own a production-grade design system (not just in Figma, but in code) Partner deeply with Product, Engineering, AI/Data, and GTM teams Be co-accountable for adoption, usability, and real-world outcomes Reporting directly to the Chief Product & Technology Officer , youll play a key role in defining the long-term platform vision and how design enables scale, trust, and AI-driven innovation. What youll lead Build and scale the Design function, principles, and operating model Establish strong discovery, critique, and validation practices Design for complex workflows, internal tools, and admin-heavy systems Create and maintain a shared, scalable design system across products Collaborate directly in the codebase with engineers (React-based stack) Unify experiences across historically separate platforms Coach, mentor, and grow a high-performing design team Partner on AI-enabled, data-driven, and automation-focused experiences What were looking for 8+ years of experience in product design, with 3+ years in leadership roles Proven experience building or rebuilding a design function from scratch Strong background in design systems and scalable UX architecture Hands-on experience working closely with Product and Engineering teams Comfort contributing to design systems in code , not only design tools Ability to influence, lead change, and operate in ambiguity Strong communication and stakeholder management skills Fluent Spanish; English is a strong plus Nice to have: Experience in fintech, edtech, SaaS platforms with complex workflows, post-acquisition environments, or AI-powered products. Why join them Build and lead Design at a critical inflection point Shape a platform with real impact on thousands of users across LATAM Drive unification across multiple products and systems Partner directly with executive leadership on strategy and scale High autonomy, real ownership, and long-term impact Remote-first culture with strong growth trajectory