Head of Product Operations

Join Hostinger, and we’ll grow fast! 🚀 We’re shaping the future of online success - powered by AI and driven by people. With 900+ talented professionals and over 5 million clients in 150 countries, we help creators and entrepreneurs bring their ideas to life faster and easier than ever before. Our mission: To provide tools that help individuals and small businesses succeed online faster and easier. Our culture: Guided by 10 company principles . Our formula for success: Customer obsession, innovative products, and talented teams. Your role at Hostinger We are looking for a Head of Product Operations to work with Hostinger’s Head-level Product leaders and help optimize processes for efficiency. Product Operations team's main goal is to enable Product leaders to focus on strategic decision-making by eliminating irrelevant procedures, optimizing processes, and ensuring seamless execution through efficient tools, workflows, and cross-functional collaboration. This role includes not only creating solutions, but also working very closely on them hands-on. Are you a Product / Project Manager or a COO with a strong background in IT products? The one who would love to impact ways of working from a bigger picture? We’d love to hear more about your experience and aspirations! Curious to learn more? Connect with the hiring manager: Roberta Pukė, Chief of Staff Your day-to-day Identifying and owning problems: searching for dysfunctions and improvement opportunities in Product Leaders' processes, collaborating with Chief Product and Chief Technology Officer (CPO, CTO - main stakeholders) and Chief of Staff (COS, hiring manager), and being the hands-on person to improve ways of working, suggesting automation logic or required tooling Project management and communication: bridge with other departments' operations, ad hoc projects within CPO / CTO scope, status updates, and transparency in the Product department Facilitating top leaders: leading sessions for CPO / CTO direct reports (e.g., OKR planning, bi-weekly strategic catch-ups, off-sites or workations), ensuring accountability on action items, triggering relevant discussions, and forming meeting agendas Team leading: forming a small Product Operations team, distributing the load, and keeping the quality of the team's deliverables (e.g., team-level / company-level / public roadmaps' health, reporting to Board members from the Product department) Support in metrics / data: Weekly Business Review health, assistance for the Finance team for R&D capitalization by giving Product context, challenging Key Result definitions in OKRs Your skills and experience Experience as COO or in Product Management / Ownership, Product Operations, Executive Business Administration Familiarity with OKR planning, roadmap building Proactive approach in identifying areas for process improvement and suggesting new templates or tools Understanding business / product metrics Strong common sense and tech-savviness, natural love for tech products Top-notch planning skills and a high sense of responsibility Strong attention to details, ensuring accuracy in document creation and information distribution Excellent written and verbal communication skills in English and Lithuanian Ability to work collaboratively with senior team leads and various departments Familiarity with Tableau, Amplitude, Miro, and Atlassian products is a plus Benefits for you 🚀 360 Growth: We provide limitless learning opportunities : access to platforms like Reforge and CoachHub, global conferences, physical and digital libraries, feedback culture , and mentoring through TesoXchange . Advance your career with internal mobility and grow with a team eager to share knowledge and support your success. 🎯 Freedom & responsibility: Work on your terms: from modern offices in Kaunas and Vilnius or the comfort of home. Enjoy flexibility in managing your schedule and bring your ideas to life in a fast-paced, dynamic environment. 💪Wellness simplified: Your health comes first with insurance from Day 1, gym memberships, recharge leave, and regular health checks. Join sports, arts, and hobby clubs or simply enjoy the balance of a lifestyle that prioritizes wellness. 🎉 Work hard - party hard: Recognize hard work with company events like Summerfest & Winterfest, Town Hall, Meet the Client initiatives, team-buildings, and workations. Enjoy access to the Žalgiris Arena VIP Lounge and celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations. Compensation Gross salary from 4500 to 6500 EUR/month, depending on your experience and skills. We’re always looking for experienced talent to raise the bar. If you’re excited about the role but the listed salary range doesn’t align with your expectations, we still encourage you to apply - we’re open to adjusting compensation based on the impact and value you bring. Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey 🚀 Three. Two. Onboard