Responsibilities: Lead business unit performance, including profit & loss responsibility and revenue growth Define and drive the vision and mission of the qualitative research function in alignment with overall business strategy Develop and manage client relationships, driving new business and long-term partnerships Deliver strategic insights and high-value solutions based on research data Oversee and ensure excellence in all fieldwork operations, including quality control, vendor management and compliance Drive digital transformation initiatives aligned with company priorities Mentor team members and collaborate cross-functionally to deliver integrated client solutions Foster a strong people and culture agenda by building, developing and engaging high performing teams across team members. Requirements: Strong commercial and financial acumen with full ownership of P&L and profitability management Proven track record in driving business growth, client acquisition, and building strategic partnerships Strategic mindset with the ability to translate insights into impactful, data-driven decisions and business strategies Exceptional leadership with experience building and developing high-performing teams Minimum 15+ years of experience in market research, with strong expertise in qualitative studies. Minimum 5 years of experience in the Indonesia market. Familiarity with AI tools to improve overall research efficiency Preference for candidates residing in the Greater Jakarta Area. Bachelor’s degree in Business, Marketing, Psychology, Social Science or a related field; Master’s/ MBA or equivalent preferred
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