Head of Supply Chain & Operations | Hybrid

Work Setup: Monday to Friday, Hybrid Setup
Industry: E-commerce
Location: BGC, Taguig

Key Responsibilities:

• Develop and execute end-to-end supply chain strategies, overseeing budgets, financial performance, demand and supply planning, inventory management, warehousing, fulfillment, and logistics operations.
• Lead warehouse and fulfillment operations to optimize capacity, productivity, service levels, cost efficiency, and scalability in a fast-paced business environment.
• Manage strategic sourcing, third-party logistics (3PL) providers, and key vendors, ensuring cost-effective partnerships, strong service performance, and effective contract negotiations.
• Drive supply chain transformation initiatives, including warehouse management systems (WMS), order management systems (OMS), automation, system integrations, and operational improvement projects.
• Lead and develop supply chain and operations managers, collaborate with commercial and regional stakeholders, and ensure operational strategies support business growth and customer satisfaction.

Qualifications:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.
• At least 10–15 years of experience in supply chain, operations, or logistics, including 5–7 years in senior leadership, preferably in e-commerce, social commerce, FMCG, or retail.
• Proven experience in end-to-end supply chain management, including demand and supply planning, inventory control, warehousing, fulfillment, and logistics.
• Strong background in budget and P&L management, 3PL/vendor negotiations, team leadership, and cross-functional stakeholder management.
• Experience in supply chain transformation, large-scale operational projects, and WMS/OMS implementation or integration, with a demonstrated ability to improve costs, service levels, and operational efficiency.