Health Services Coordinator - ABA Intake & Authorizations

Benefits: bonus Health insurance Paid time off 401(k) ABA Squad is hiring a full-time Health Services Coordinator to support our client intake and authorization process. This role is ideal for someone who is highly organized, detail-oriented, and comfortable working with families, insurance verification, and healthcare/ABA documentation. This position is a key part of our onboarding process and helps move new referrals from initial caregiver inquiry to assessment and therapy authorization. Schedule & Pay Full-time $25–$27/hour , based on experience Hybrid schedule Work from home: Mondays & Fridays In office: Tuesdays, Wednesdays & Thursdays Benefits Paid Time Off Two weeks of Paid Time Off (PTO) per year Paid Holidays include: New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day Retirement Benefits 401(k) retirement plan (optional enrollment) Insurance Benefits Health Insurance Dental Insurance Vision Insurance What You’ll Do Answer caregiver calls and guide families through the intake process Collect and document intake information for new referrals Send intake packets and consent forms to families Follow up with caregivers on incomplete paperwork, missing signatures, and pending documents Verify insurance benefits and eligibility for new referrals Request and track initial assessment authorizations and therapy authorizations Maintain accurate records in company systems and intake tracking tools Follow up with families and insurance companies to keep cases moving forward Complete monthly eligibility checks and annual benefits verification for active clients What We’re Looking For Experience in healthcare intake, insurance verification, authorizations, ABA administration, medical office administration, or a similar role Strong phone, follow-up, and customer service skills Excellent attention to detail and ability to manage multiple open cases Experience working with commercial insurance and/or Medicaid Strong organizational and documentation skills Comfortable learning and using multiple systems, spreadsheets, and payer portals ABA, pediatric therapy, or behavioral health experience is a plus Why Join ABA Squad? At ABA Squad, we care deeply about creating a positive experience for families from the very first call. We’re looking for someone who is proactive, dependable, and genuinely enjoys helping families navigate the intake process while keeping everything organized behind the scenes. If you enjoy a fast-paced administrative role that combines family communication, insurance coordination, and process management, we’d love to hear from you. Flexible work from home options available. Compensation: $25.00 - $27.00 per hour About Us ABA Squad is founded and led by behavior analysts. Its clinical team is comprised of energetic and enthusiastic individuals, who are passionate and dedicated to the field of behavior analysis. Our diverse and experienced clinicians come from many educational and cultural backgrounds, but most importantly, the clinicians at ABA Squad share a unified vision— to positively change the way ABA services are provided, so families have access to quality, ethically-oriented services. Join Our Team ABA Squad is a growing and team-oriented ABA clinical company that provides high quality, ethically oriented applied behavior analysis (ABA) services to children with autism and other developmental disabilities. Our services include ABA therapy, social skills groups, school-readiness preparation, tutoring, early literacy training, and parent and professionals training. Our clinical team is comprised of energetic and enthusiastic individuals, who are passionate and dedicated to the field of behavior analysis. Our diverse and experienced clinicians come from many educational and cultural backgrounds, but most importantly, the clinicians at ABA Squad share a unified vision of rallying ABA professional to make a positive impact on behavior. We are so excited to share that our team is growing!