Healthcare Intake & Administrative Coordinator

Location: Remote

Hours: Saturday & Sunday 8:00 AM – 5:00 PM EST

Salary: R15,000.00 CTC

OR

Location: Remote

Hours: Saturday & Sunday 8:00 AM- 12:00PM EST

Salary: R7,500.00 CTC

About the Role

We are looking for a highly organised and experienced Healthcare Intake & Administrative

Coordinator to join a leading healthcare organisation providing home healthcare, hospice and

palliative care services to patients across the United States.

This role is ideal for a skilled nurse or experienced healthcare professional who understands the US

healthcare system and is confident reviewing medical documentation, communicating with patients

and families, and coordinating the transition of patients from hospital into the appropriate level of

care.

The position combines clinical knowledge with administration, patient communication and

onboarding, making it particularly well suited to someone who has worked within the US healthcare

industry and understands the importance of accurate documentation and efficient intake processes.

There are two positions available for this role, one with an 8 hour work day on Saturday and Sunday

and the other with a 4 hour work day on Saturday and Sunday.

Key Responsibilities

• Review medical records and patient documentation to understand diagnoses, medical history

and care requirements.

• Assist with coordinating the transition of patients from hospital into home care or hospice

services.

• Conduct intake and onboarding calls with patients and/or their families.
• Explain the next steps in the care process and ensure patients have the information they need.
• Collect and verify required patient information and documentation.
• Ensure patient charts and records are complete, accurate and up to date.
• Coordinate with internal healthcare teams to ensure a smooth admission and transition of care.
• Identify missing or incomplete documentation and follow up as required.
• Complete data entry and maintain accurate patient records.
• Ensure all intake activities follow required healthcare and compliance processes.
• Provide administrative support throughout the onboarding and admission process.
• Communicate professionally and empathetically with patients, families and healthcare

professionals.

Who We Are Looking For

The ideal candidate will be a registered nurse or experienced US healthcare professional with a strong

understanding of the American healthcare system.

We are looking for someone who is:

• Experienced within the US healthcare industry.
• A skilled nurse or healthcare professional with the ability to understand and review medical

documentation.

• Comfortable reviewing diagnoses, medical records and patient information.
• Experienced in healthcare intake, admissions, care coordination or a similar function.
• Confident speaking with patients, families and healthcare professionals.
• Highly organised and exceptionally detail-oriented.
• Comfortable with data entry, documentation and administrative processes.
• Able to manage multiple patients and tasks while maintaining a high level of accuracy.
• Compassionate and professional when dealing with patients and families.
• Process-driven and able to follow established procedures and compliance requirements.
• A strong communicator with excellent spoken and written