Healthcare Virtual Assistant

Job Title: Healthcare Virtual Assistant – New York Commercial & Medicaid

Location: Remote

Employment Type: Full-Time (4pm-12am CAT)

Salary- R21 000-00

We are seeking an experienced Healthcare Virtual Assistant with a strong understanding of the New York healthcare system, specifically Commercial Insurance and Medicaid.

Key Responsibilities:

* Verify patient insurance eligibility and benefits.

* Handle New York Commercial and Medicaid insurance authorisations.

* Manage patient records, referrals and medical documentation.

* Assist with billing, claims follow-ups and insurance enquiries.

* Communicate with insurance providers, medical practices and patients.

* Maintain accurate patient information while ensuring HIPAA compliance.

* Provide general administrative and operational support to the healthcare team.

Requirements:

* Previous experience working with US healthcare providers.

* Strong knowledge of New York Commercial Insurance and Medicaid.

* Understanding of insurance verification, authorisations and medical billing processes.

* Knowledge of HIPAA regulations.

* Excellent English communication and organisational skills.

* Experience with US healthcare software and EMR systems is advantageous.

Please submit your CV to robyn@goflowbpo.com with the subject line “Healthcare VA”