Help Desk Support (Work From Home)

Help Desk Support (Work From Home) Company Description At Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance, our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. We're dedicated to helping companies of all sizes optimize their human capital, ensuring that they not only meet but exceed their business objectives. Role Description This is a full-time remote role for an Information Technology Specialist at Pro Talent. The IT Specialist will be responsible for network administration, troubleshooting, network security, and providing customer service support on a day-to-day basis. Qualifications Network Administration, Troubleshooting, Network Security skills Information Technology expertise Strong Customer Service skills Excellent problem-solving abilities Effective communication skills Ability to work independently and remotely Certifications in relevant IT fields (e.g., CompTIA, Cisco) would be beneficial