Home Care Scheduler (some Caregiving Experience Preferred), Tewksbury MA (full time or part time)

• Competitive salary
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

• Caregiver Scheduling & Coverage
  • Schedule caregivers to meet client care needs efficiently
  • Manage last-minute call-outs, shift changes, and emergency coverage
  • Ensure proper staffing levels and continuity of care
• Client Intake & Communication
  • Answer incoming calls from clients, families, and caregivers
  • Assist with new client intake, gather information, and coordinate start of care
  • Serve as a point of contact for day-to-day client and caregiver communication
• Operations & Orientation Support
  • Assist with in-person caregiver orientations, including check-ins and paperwork coordination
  • Support onboarding and scheduling for newly hired caregivers
  • Maintain accurate documentation in scheduling and client management systems
• Care Coordination
  • Collaborate with the Director of Nursing and management team to support care plans
  • Help ensure smooth transitions from hospital or rehab to home care services
  • Step in to assist with caregiving tasks when needed (preferred experience)

• Previous experience in home care scheduling, caregiving, or healthcare coordination preferred
• HHA, or some hands-on caregiving experience strongly preferred to cover call outs on need basis
• Driver's License, CPR certificate and TB test results are needed
• Strong communication and customer service skills
• Comfortable handling a fast-paced environment and urgent staffing needs
• Organized, detail-oriented, and dependable
• Basic computer skills; experience with scheduling software is a plus
• Ability to multitask and problem-solve independently

• Compassionate, patient, and professional demeanor
• Strong phone etiquette and interpersonal skills
• Proactive and solution-oriented mindset
• Team player willing to support operations as needed
• Ability to remain calm under pressure

• Flexible work schedule (2-3 days in office)
• Paid training
• Supportive, team-oriented work environment
• Opportunity to grow within a respected home care organization
• Meaningful work that makes a difference in seniors’ lives

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• Attractive salary
• Weekly payments via direct deposit or debit card
• Opportunities for financial bonuses, including employee and client referrals, longevity rewards, and Employee of the Month recognition
• A rewards and recognition system offering chances to earn various incentives.

• Access to training and continuing education (CEUs) to enhance your career development
• Potential for career advancement within our organization.

• Flexible scheduling options, including PRN roles.
• Earned Paid Time Off (PTO)
• Opportunities for weekend and evening shifts
• Convenient mobile time tracking for easy clock-ins and clock-outs

• Be part of a supportive team led by an RN Director of Nursing.
• Work alongside mission-driven individuals dedicated to making a difference and embracing our Core Values: Be Open and Honest, Serve with Passion, Do the Right Thing, Do What You Say, and Make It Great
• We are an independently owned and operated, equal opportunity employer, committed to diversity and non-discrimination based on race, ethnicity, gender, veteran status, disability, or any other protected class.