Home Care Scheduling Coordinator

Home Care Scheduling Coordinator
Griswold Home Care – Raleigh & Apex | Raleigh, NC | Full-time, Hybrid
$50,000 base + quarterly bonuses up to $10,000/year
Monday–Friday, 8:45 a.m.–4:45 p.m. | In office Monday–Thursday, remote Fridays after training

Our approach is simple: build care teams, not just fill shifts. You’ll get to know clients, families, and caregivers well enough to make good matches and stay calm when plans change.

What you’ll do

• Match caregivers to clients based on care needs, skills, availability, location, and personality
• Build steady care teams with backup coverage for ongoing and high-hour clients
• Fill call-outs and open shifts quickly, including urgent same-day coverage
• Keep clients, families, and caregivers informed about schedules and changes
• Balance coverage, caregiver hours, and overtime to keep care on track
• Help interview, onboard, and orient new caregivers

What you’ll bring

• Experience in scheduling, staffing, dispatch, customer service, healthcare, or home care, or strong coordination skills and a willingness to learn
• Strong organization and the ability to juggle shifting priorities
• Clear, kind communication by phone and text
• Comfort with computer systems and accurate record-keeping

The honest details
This is fast-paced, people-centered work. Schedules change quickly, and some coverage needs are urgent. You’ll work Monday–Friday, 8:45 am.–4:45 pm, in our office Monday through Thursday and remotely on Fridays once training is complete. You’ll be part of a team with a Care Operations Manager and fellow scheduling coordinators. The role includes one on-call night per week and select holidays.

What you get

• $50,000 base salary
• Quarterly bonuses tied to company gross profit (up to $10,000 annually)
• Health insurance
• Paid time off and paid holidays
• Mileage and phone reimbursement
• Full paid training on our systems and scheduling processes
• A real path to leadership as we grow

Apply today.