Home Health Care Intake Coordinator

Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Sales Experience in Home Health or Related Industry: Minimum 2.5–5 years in B2C sales, client relations, or intake coordination, preferably in home health care, senior services, or healthcare. Excellent English Proficiency: Strong verbal and written communication skills with a minimal accent to ensure clarity and professionalism in client interactions. Strong Closing & Negotiation Skills: Proven ability to guide prospects through the sales process and successfully close deals with confidence. Empathy & Customer-Centric Approach: Ability to handle sensitive conversations with potential clients and families with care and understanding. Tech-Savvy & CRM Experience: Comfortable using CRM software, email tools, and call systems to manage leads and client communications efficiently. Highly Organized & Self-Motivated: Ability to work independently, manage multiple leads simultaneously, and maintain a structured follow-up process. Core responsibilities: Lead Management & Outreach: Engage with inbound leads via phone, email, and online inquiries, ensuring timely follow-ups and high conversion rates. Sales & Closing Deals: Guide prospective clients through the home care service options, address concerns, and close deals efficiently with a consultative approach. Client Relationship Building: Develop trust and rapport with potential clients and their families, offering compassionate guidance tailored to their needs. Needs Assessment & Service Matching: Understand clients’ care requirements and match them with the most suitable home health services. Communication & Follow-Up: Respond promptly and professionally to all client inquiries, maintaining ongoing communication throughout the decision-making process. CRM & Documentation Management: Maintain accurate records of client interactions, follow-ups, and conversions in the system for tracking and reporting. Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!