HR Administrator

• Coordinate pre-employment checks, including right-to-work checks, in line with agreed procedures, escalating any concerns.

• Arrange induction activities with colleagues and make sure new starters receive the information they need.

HR systems, payroll and compliance

• Handle employee information confidentially in line with GDPR and internal policies.

• Prepare and check payroll change information, obtain required approvals and submit it within agreed deadlines.

• Support monthly HR reporting, checking data and investigating discrepancies with the relevant colleagues.

• Support benefits enrolment and changes, respond to routine queries and refer more complex questions appropriately.

• Prepare records for HR audits and support follow-up actions, flagging missing information or concerns promptly.

Employee service and team support

• Manage the HR inbox, respond clearly and helpfully to routine queries and track matters that need follow-up.

• Recognise when a query needs specialist advice and refer it to the appropriate HR colleague, keeping the employee informed.

• Help coordinate employee communications, engagement activities and training sessions, including practical arrangements and records.

• Prepare materials for internal meetings and record actions or minutes where required.

Organisation and improvement

• Maintain a clear record of deadlines and outstanding work, follow up missing information and raise risks to timely completion early.

• Agree priorities with the HR Manager when demands compete, keeping colleagues informed of progress or delays.

• Contribute to system updates, policy administration and other HR projects, completing agreed actions and sharing useful learning.

• Identify recurring administrative problems and suggest practical improvements that make processes clearer, more accurate or easier to use.

• Experience independently managing recurring HR administration, normally gained through at least three years in an HR administration or closely related people operations role. We will consider equivalent experience where you can demonstrate the same depth of responsibility.

• Practical experience preparing employment documents, maintaining employee records and coordinating recruitment, onboarding and employee changes.

• A clear method for managing deadlines, checking your work and following up outstanding information without repeated reminders.

• Experience using HR systems and Microsoft Office, including Excel, to maintain trackers, check data and produce routine reports.

• Good understanding of confidentiality, secure record keeping and the importance of following agreed HR processes.

• Clear, friendly communication and confidence working with employees and managers across the organisation.

• Sound judgement about what you can resolve yourself and when to ask for guidance or escalate.

Desirable experience and qualifications

• CIPD Level 3 or above, or working towards it.

• Experience preparing payroll inputs, administering benefits or supporting HR reporting and audits.

• Experience improving an administrative process or helping colleagues use an HR system effectively.