#LI-DNI Essential Functions and Primary Duties Under direct supervision, support clients during their on-boarding experience Work with internal business partners to understand and address client requirements Evaluating and configuring requirements for new client set-up Document and provide solutions for client requirements with guidance from leadership Manage and execute the process of migrating client data from legacy system Ensure all internal controls and procedures are followed for accuracy Ensure clients are trained and fully conversant with software and services Pro-actively monitor clients to identify problematic issues with assistance from senior team members Be alert to customer trends and potential problems Manage and organize multiple overlapping project deadlines Additional responsibilities as assigned Minimum Qualifications High School Diploma or GED required; Bachelor's degree preferred 3 years experience in industry or related field Acute detail and accuracy skills Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Excellent customer relation skills Proficient use of applicable technology Ability to work in a team environment as well as independently Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks Travel based on client and business needs As stated above
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