HR Generalist

HR GENERALIST

The Human Resources (HR) Generalist provides day-to-day HR operational support across Link 1 IT Solutions and its business units. Reporting to the Chief Human Resources Officer, this remote individual-contributor role supports employees and managers through:

• HR administration;
• employee records;
• HRIS transactions;
• Onboarding and offboarding;
• Benefits and leave coordination;
• Compliance tracking;
• Recruiting administration; and
• Recurring HR processes.

The ideal candidate is organized, responsive, accurate, service-oriented, and able to manage confidential information while escalating complex or sensitive matters appropriately.

*** Applicant must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time. ***

Responsibilities

• Serve as the first point of contact for routine employee and manager questions; provide approved information, track requests, and escalate exceptions or sensitive matters.
• Maintain accurate HRIS data and employee files; process lifecycle changes and conduct periodic records audits.
• Coordinate onboarding, offboarding, performance-management workflows, benefits, leave, accommodations, PTO, employment verifications, and payroll-related changes.
• Support employee relations by documenting concerns, organizing records, and assisting managers with approved performance documentation.
• Administer recurring compliance activities, including I-9s, notices, labor posters, training, record retention, policy acknowledgments, and audit follow-up.
• Provide recruiting, learning, acquisition-integration, engagement, retention, reporting, and cross-business-unit project support.
• Create clear templates, checklists, procedures, communications, manager guides, trackers, and self-service resources.
• Use Microsoft 365, approved AI tools, automation, and HR technology such as UKG to improve accuracy, consistency, reporting, and workflow efficiency.

• Bachelor’s degree in human resources, business administration, or a related field, or an equivalent combination of education and relevant experience.
• Three or more years of HR administration or operations experience, including employee records, HRIS transactions, onboarding/offboarding, benefits or leave support, and employee service.
• Working knowledge of federal employment requirements and experience supporting employees in multiple states.
• Experience with HRIS, applicant tracking, payroll, benefits, learning systems, Microsoft 365, AI, and automation; ability to learn and optimize new systems quickly.
• Strong organization, accuracy, judgment, communication, service orientation, discretion, and follow-through while managing competing priorities and confidential information.
• Ability to travel overnight or longer, generally 5 – 15%.
• Authorized to work for any employer in the US without future sponsorship.
• IT or professional services, multi-business-unit, PE-backed, or acquisition-driven experience is beneficial; SHRM-CP, PHR, or comparable certification is preferred.