HR & Office Manager, Singapore and Philippines

Location: Singapore

Employment type: Full-time

Reports to: Chief People Officer

ABOUT THE ROLE

As Vero’s HR & Office Manager in Singapore, you will play a pivotal role in ensuring the smooth and efficient function in our office operations. Collaborating closely with various departments and support teams reporting into Vero’s Chief People Officer, with a dotted line to the Managing Director in Singapore and the Philippines, your responsibilities encompass a broad spectrum of administrative, HR and operational support.

Human Resources Management

• Collaborate closely with agency leadership to foster a dynamic performance culture within the organisation

• Oversee the full employee lifecycle, including recruitment coordination, onboarding, employee engagement, performance management and offboarding.

• Manage HR policies, procedures and employee documentation, ensuring consistency across both offices while taking into account local employment requirements.

• Coordinate and manage employment contracts, confirmation letters, salary adjustments, promotions, leave administration and other employee-related documentation.

• Support managers in performance reviews, probation assessments, employee development and performance improvement processes.

• Advise management on HR matters, employee relations and people-related issues, escalating more complex matters where necessary.

• Oversee staff welfare, engagement initiatives, internal communications and activities that contribute to a positive company culture.

• Identify opportunities to improve HR processes, employee experience and talent retention.

• Support manpower planning and workforce requirements in consultation with management.

Recruitment & Talent Management

• Coordinate recruitment activities across both markets, including job postings, candidate sourcing, interview scheduling and offer management.

• Work closely with hiring managers to understand manpower requirements and recruitment priorities.

• Ensure a smooth and consistent onboarding experience for new employees.

• Maintain an updated overview of headcount, vacancies and recruitment progress.

• Support the development of employee training and professional development initiatives.

Office & Administration Management

• Oversee the day-to-day administration and operations of the Singapore and Philippines offices.

• Manage office facilities, equipment, supplies, maintenance, insurance and relevant service providers.

• Oversee office-related contracts, vendor relationships and procurement.

• Ensure offices are well-maintained, functional and provide a conducive working environment.

• Manage administrative budgets and monitor office-related expenditure.

• Coordinate business travel arrangements, company events and other administrative requirements where necessary.

• Establish and improve administrative processes to ensure operational efficiency across both offices.

Payroll, Benefits & Compliance Coordination

• Coordinate monthly payroll processing with external payroll providers or internal finance teams, ensuring accuracy and timely processing.

• Administer employee benefits, insurance, medical coverage and other staff entitlements.

• Ensure HR and employment practices comply with applicable employment regulations in Singapore and the Philippines.

• Maintain accurate employee records and ensure proper documentation for statutory requirements.

• Coordinate with external HR, payroll, legal and accounting partners on regulatory and compliance matters.

• Keep management informed of relevant changes in employment legislation and their implications for the business.

Management & Regional Coordination

• Serve as the key coordination point for HR and administrative matters across the Singapore and Philippines offices.

• Provide regular updates to management on headcount, recruitment, employee matters and office operations.

• Work closely with the Managing Director and Regional Chief People Offer to support business and people priorities.

• Identify operational gaps and recommend practical solutions to improve internal processes.

• Ensure that HR and administrative practices are implemented consistently while recognising the operational differences between both markets.

• Support regional HR initiatives and activities.

ABOUT YOU

Essential

• Degree or diploma in Human Resources, Business Administration or a related discipline.

• At least 5–7 years of relevant experience in HR and office administration, preferably in a professional services, consultancy or agency environment.

• Good working knowledge of Singapore and Philippines employment practices and statutory requirements.

• Experience in recruitment, payroll coordination, performance management and employee relations.

• Strong organisational, administrative and problem-solving skills, with excellent attention to detail.

• Ability to manage multiple priorities and work independently in a fast-paced environment.

• Strong interpersonal and communication skills, with the confidence to engage employees and management at different levels.

• High degree of discretion and professionalism when handling confidential employee and business matters.

• Proficiency in Microsoft Office and HR administration systems.

Nice to have

• Experience managing HR operations across Singapore and/or the Philippines.

ABOUT VERO

Vero is an award-winning strategic communications consultancy, advising some of Southeast Asia’s leading brands, corporations, and non-profit organizations.

B Corp certified across all its offices, and a signatory of the Clean Creatives pledge since 2022, Vero adopts a forward-thinking approach to public relations and marketing, striving to enact meaningful change for clients and society at large.

Vero welcomed creative agency Mad Hat Asia into its network in 2026, expanding the team to over 250 PR, social, digital, influence, creative, and events consultants in Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. Its government relations arm, Vero Advocacy, helps organizations navigate the dynamic and complex public policy and regulatory environments in Southeast Asia. Vero’s regional footprint and integrated capabilities bring unique perspectives to earned media, prioritizing digital technology, creative storytelling, and stakeholder engagement in championing stories of progress.

Recognized as one of the 100 Top PR Agencies in the World and Best Agency to Work For by PRovoke Media, and Southeast Asia Champion for Innovation by Earned First, Vero designs integrated marketing and communications strategies that resonate within and across this vibrant region’s digital ecosystems and fast-growing economies.

WORKING AT VERO

You will be part of a multicultural team of communication specialists across the region, brought together by a passion for creative and effective strategies. We take pride in building flexible workplaces that are professional, inspiring and deeply stimulating.

Vero also invests in a comprehensive set of employee benefits, including but not limited to:

• Unlimited Leave: Once you pass probation, your holiday time at Vero is unlimited. We trust our people to plan time off responsibly, and we encourage everyone to take at least 15 days a year.

• Two Company-Wide Breaks: The whole company pauses for a Half-Year Break at the end of June and a Year-End Break from Christmas to New Year.

• Hybrid Work & Flexible Hours: Each team sets its own hybrid rhythm, and you can shape your hours around core collaboration time as long as work and clients are looked after.

• Work from Anywhere: Up to one week a year working from outside ASEAN time zones.

• Equal Parental Leave: Six months’ fully paid maternity leave, and one month’s fully paid leave for partners, co-parents and adoptive parents, applied equally to LGBTQ+ families.

• Health & Wellbeing: Group health insurance, an annual health check-up, one Mental Health Day each quarter, confidential counselling with a professional counsellor or psychologist, and the Vero Cancer Shield for income and job protection during cancer treatment.

• Learning & Growth: An annual Curiosity Fund for courses and tools, internal mobility opportunities, Education Leave (unpaid, for eligible team members) for long-term study, and the annual Leadership Summit for team leaders and high-potential talent.

• International Travel: Where relevant, you may travel for events, client work and regional projects, and to meet Vero colleagues across the region.

OUR COMMITMENT TO INCLUSION

Vero is an equal opportunity employer. We welcome applicants of all backgrounds and make hiring decisions based on skills, experience and potential, without regard to race, ethnicity, religion, gender, gender identity, sexual orientation, age, disability, or any other personal characteristic. If you need any adjustments during the application process, please let us know.

HOW TO APPLY

Click “Apply” below. Only shortlisted candidates will be contacted.