HR Officer

BCMGlobal is a leading independent third-party servicing specialist, with 800 employees across five European jurisdictions: the UK, Ireland, Italy, Spain and the Netherlands.

We combine deep subject matter expertise, best-in-class processes and proprietary technology platforms to achieve the best possible outcomes for our clients, which include over 125 of Europe’s leading banking and financial services institutions. Our services are tailored to meet each client’s needs and we provide support throughout the entire loan lifecycle, from origination to redemption, including loan workout and real estate services.

What you’ll do

The HR Officer will play a key role in the delivery of an effective, responsive and commercially focused HR service across the business.

Working closely with the HR Manager and wider HR team, the role will provide operational HR support across the full employee lifecycle, ensuring HR processes are delivered accurately, efficiently and in line with employment legislation, company policies and internal procedures.

The successful candidate will act as a first point of contact for day-to-day HR queries, supporting managers and employees on a range of people-related matters, while contributing to HR initiatives, continuous improvement and the development of a positive employee experience.

The HR Officer will be involved in the following activities:

• Coordinate and administer the full employee lifecycle, including onboarding, contractual changes, internal movements, promotions, leave administration and employee exits.
• Prepare employment documentation, including contracts, offer letters, contract variations, confirmation letters and other HR correspondence.
• Maintain accurate and up-to-date employee records, ensuring the integrity and confidentiality of information held within HR systems and personnel files.
• Coordinate pre-employment screening and vetting activities, ensuring all required checks and documentation are completed prior to commencement.
• Act as a first point of contact for HR queries, providing timely, professional and practical support to employees and line managers through the HR shared inbox and other communication channels.
• Support managers with routine employee relations matters, including attendance management, probation reviews, performance management and disciplinary or grievance processes.
• Assist with the preparation of documentation and coordination of formal HR meetings, ensuring processes are managed consistently and in accordance with company procedures.
• Maintain and regularly review HRIS data, ensuring employee information and organisational records are accurate and appropriately maintained.
• Prepare regular HR reports and management information, including headcount, employee movements, turnover, absence, recruitment and other relevant people metrics.
• Identify opportunities to improve the efficiency, accuracy and consistency of HR processes and administration.
• Support the planning and delivery of HR projects and initiatives, including employee engagement, wellbeing, learning and development, performance management and organisational change.
• Coordinate and process payroll-related changes, including new starters, leavers, salary adjustments, promotions, contractual changes, bonuses, allowances, statutory leave and other employee-related payments or deductions and support with payroll submissions.
• Complete all mandatory training and attend and complete all training relevant to role.

What you’ll bring

• Previous experience in an HR administration, HR Officer or generalist HR support role.
• A qualification in Human Resources or a related discipline is desirable.
• Good understanding of HR processes and the employee lifecycle.
• Good working knowledge of Microsoft applications (e.g. Word, Outlook, Excel and PowerPoint)
• Excellent verbal and written communication
• Excellent at building and developing relationships at all levels
• Proven ability to operate independently and take the initiative
• Ability to multi-task, work well under pressure and use own initiative
• Able to work co-operatively with others to complete tasks and implement process improvements
• Team orientated approach

Other Job information

This is a full time position, based 3 days per week in office in Maynooth.

What we offer

• A fair and inclusive recruitment process.
• A supportive and friendly work environment with talented colleagues.
• Competitive benefits including matched pension, life assurance, enhanced parental leave, and more.
• A flexible and blended working culture that supports your wellbeing and development.
• A commitment to diversity, equity, and inclusion, where everyone is valued and respected.
• The opportunity to be part of a growing business with ambitious plans and a strong reputation in the market.

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We are an inclusive employer whose people work collaboratively. We encourage, support, and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our Company journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate based on diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at BCMGlobal. Successful applicants will be required to complete background screening prior to commencement of employment.