HR Operations Manager

Position Title: Human Resources Operation Manager Location: Hybrid (2-3 days, Sprezzatura HQ, Client Site) _ Onsite (Arlington, VA) Other Considerations: U.S. Citizen or Permanent Resident (Required) POSITION SUMMARY The HR Operations Manager will oversee and optimize the company’s core human resources processes, ensuring efficient, complaint, and employee-focused operations. This role is responsible for managing benefits administration, maintaining and enhancing the HRIS system, developing and updating HR policies and procedures, and ensuring smooth onboarding and offboarding experiences. The HR Operations Manager will also lead HR data reporting and analytics efforts, ensure accuracy and actionable insights, while maintaining compliance with all applicable employment laws and regulations. Acting as a strategic partner to leadership and a trusted resource for employees, this role plays a critical part in fostering a positive, well-managed, and legally compliant workplace. RESPONSIBILITIES Overall management of department responsibilities while providing leadership and guidance for direct reports. Benefits Administration & Management Administer and manage employee benefit programs, including health, dental, vision, retirement, and wellness initiatives. Serve as the primary point of contact for benefit-related escalations and resolve issues in a timely manner. Coordinate annual open enrollment and vendor relationships. HRIS Maintenance & Optimization Maintain and update the HRIS to ensure data accuracy and compliance. Implement system enhancements, integrations, and process automation to improve efficiency. Generate and analyze HR metrics and reports for leadership decision-making. Policy & Procedure Development Develop, update, and communicate HR policies & procedures and the employee handbook in compliance with local, state, and federal laws. Provide guidance to managers and employees on policy interpretation and application. Onboarding & Offboarding Oversee new hire onboarding to ensure seamless experience and full compliance with legal requirements. Manage employee offboarding, including exit interviews and final communications. Reporting & Compliance Prepare and maintain HR reports, including compliance reporting and required filings. Monitor changes in employment laws and regulations to ensure company compliance. HR Process Improvement Identify opportunities to automate and streamline workflows to improve employee experience. Partner with leadership to design and implement operational best practices. Ad hoc projects as needed. QUALIFICATIONS Bachelor’s degree in Human Resources, Business Administration or related field. 8+ years of progressive HR experience including working in a government contracting environment, with at least 3 years in a managerial role. Strong knowledge of employment law and compliance requirements. Experienced with HRIS implementation, system maintenance, and compliance best practices. ADP experience preferred. Experienced in benefits administration and management. Excellent organizational and time management skills. PREFERRED QUALIFICATIONS SHRM-CP or SHRM-SCP (or) PHR or SPHR (or) CEBS PAY RANGE The base salary range for this position is $120,000 to $140,000 annually, depending on geographic work location, relevant experience, skills, education, internal equity, security clearance, and contract requirements. Geographic salary ranges are determined in accordance with the company's compensation practices and represent a good-faith estimate of the compensation for this position at the time of posting. WORKING CONDITIONS Standard Business hours are Monday through Friday 9AM- 5PM EST. Occasional extended or weekend hours may be required based on operational needs. Travel may be required from time to time for meetings and industry events. BENEFITS Sprezzatura offers a comprehensive and flexible benefit package to include: Medical, Dental, and Vision Health Saving Account (when enrolled in eligible plan) with Company contribution Company paid Life, Accidental Death, Short-term & Long-term Disability Voluntary Accident, Hospital Indemnity, & Critical Care Insurance Voluntary Medical & Dependent Care Flexible Spending Accounts Accrued Paid Time Off & Company Paid Holidays 401(k) Retirement Plan with Company match WORK AUTHORIZATION Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve—delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity—turning ambitious ideas into real-world outcomes. No buzzwords. Just impact. EEO STATEMENT Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities. This job description is not intended to be an employment contract and does not guarantee employment for any specific duration.