HR Risk & Compliance Manager

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

HR Risk & Compliance Manager

Location: Pittsburgh, PA (Hybrid) or Remote

Classification: Exempt

Status: Full-time

Purpose

The HR Risk & Compliance Manager serves as PANTHERx's subject matter expert for employment compliance, employee relations governance, and workforce risk management. This role leads the organization's HR compliance framework, including policy governance, risk assessments, HR audits, and complex employee relations investigations, ensuring adherence to applicable federal, state, and local employment laws while promoting consistent, fair, and compliant people practices across the enterprise.

As a trusted advisor to business leaders, HR Business Partners, and Legal, the HR Risk & Compliance Manager provides expert guidance on complex employee relations matters, workplace investigations, employment practices, and litigation risk. The role proactively identifies and mitigates organizational risk, drives continuous improvement of HR policies and controls, and influences decision-making on sensitive workforce issues.

Success in this role requires deep expertise in employment law and HR compliance, exceptional judgment, strong investigative and analytical capabilities, and the ability to navigate highly sensitive situations with professionalism, credibility, and discretion.

Responsibilities

Employee Relations

• Serve as a point of contact for senior and complex employee relations matters.
• Consult with legal on workplace investigations involving high risk employee complaints, misconduct, harassment, discrimination, retaliation, policy violations, and other workplace concerns.
• Partner with managers and HR Business Partners to address reductions in force and prepare notifications/proper exit packages in compliance with company and employment laws.

HR Risk Management

• Identify and assess employee relations and compliance risks and escalate concerns as appropriate.
• Enhance risk mitigation efforts through identification of trends and consistent application of company policies and employment practices.
• Partner with HR leadership and Legal on sensitive and high-risk employee matters.
• Ensure employment decisions, investigations, and corrective actions are appropriately documented and legally defensible.
• Key member of team responding to audits, agency inquiries, claims, and other employment-related matters.

HR Compliance

• Acts as subject matter expert for compliance with federal, state, and local employment laws and regulations.
• Manage HR compliance audits, reporting requirements, and regulatory reviews.
• Support all areas of HR with understanding and adhering to employment and state laws where applicable.
• Maintain compliance documentation and records in accordance with company and legal requirements.
• Monitor changes in employment laws and regulations and support implementation of required updates.
• Partners with legal and quality on areas of opportunity to adhere to HR compliance.
• Coordinate compliance-related activities, including training requirements, personnel file management, and employment documentation reviews.

Policies & Procedures

• Review, Maintain and administer HR policies, procedures, and employee handbook content ensuring risk mitigation and continuous review for evolving organizational circumstances.
• Assist in drafting, revising, and updating policies to ensure legal compliance and operational effectiveness.
• Lead communication and implementation of policy changes throughout the organization.
• Provide guidance to managers and employees regarding policy interpretation and application.
• Provides training on policies and procedures for overall company compliance.
• Promote consistency in the administration and enforcement of company policies.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, Labor Relations, or a related field.
• 10 or more years of progressive Human Resources experience with significant experience in employee relations, workplace investigations, compliance, or HR operations.
• Experience conducting workplace investigations and managing sensitive employee matters.
• Working knowledge of federal and state employment laws and regulations.
• Strong execution of policy writing and interpretation of policies.
• Strong interpersonal, conflict resolution, and communication skills.
• Demonstrated ability to exercise sound judgment and maintain strict confidentiality.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.

Work Environment

This job functions in a professional home or office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading or working with various forms of data for extended periods. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.