HR Service Delivery Co-ordinator - 12 Month FTC
- Hiring from
- United Kingdom
- Work type
- Hybrid
- Posted
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At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone. We’re committed to building an organisation where people from all walks of life feel they belong—where different voices, experiences, and backgrounds are valued and respected.
THIS IS A 12 MONTH FTC
Closing date: 29th November
Interview process: TEAMs followed by Face-Face
Working pattern: 3 days a week - 2 set days in office at our Burton Latimer site (Monday & Thursday) + 1 from home
Core Hours: 8am-4pm | 9am-5pm
Closing date: 29th November
Interview process: TEAMs followed by Face-Face
Working pattern: 3 days a week - 2 set days in office at our Burton Latimer site (Monday & Thursday) + 1 from home
Core Hours: 8am-4pm | 9am-5pm
As our Human Resources Service Delivery Co-ordinator, you’ll be a key point of contact for colleagues and managers, providing helpful, timely support and creating a positive experience across our Human Resources services.
You’ll help keep our people data accurate and reliable, resolve day-to-day queries, and assist important weekly, monthly and annual processes. You’ll also provide meaningful data and insights that assist better decision-making and more efficient ways of working.
This role is an opportunity to make a real impact by delivering consistent, digital-first Human Resources services that assist colleague engagement, performance and the organisation’s wider strategy.
You’ll help keep our people data accurate and reliable, resolve day-to-day queries, and assist important weekly, monthly and annual processes. You’ll also provide meaningful data and insights that assist better decision-making and more efficient ways of working.
This role is an opportunity to make a real impact by delivering consistent, digital-first Human Resources services that assist colleague engagement, performance and the organisation’s wider strategy.
We’re happy to make reasonable adjustments throughout the recruitment process. Just let us know how we can support you.
The Recipe
- Be the first point of contact for Human Resources enquiries, providing accurate and timely assist while making sure information is correctly recorded in our systems.
- Manage Human Resources inboxes, ticketing systems and service channels, maintaining high standards of data quality and meeting agreed Service Level Agreements.
- Process key stages of the employee lifecycle, including new starters, employee changes and leavers, keeping information accurate and consistent across Human Resources systems.
- Assist payroll cycles, audits and monthly reporting by checking and validating data to ensure it is accurate and complete.
- Produce standard letters, documents and reports, making sure the information used is accurate and up to date.
- Recognise when more complex queries need to be escalated, ensuring all relevant information is clearly captured and categorised.
- Help improve the way we work by assisting system audits, data cleansing and new reporting requirements, identifying opportunities to improve data quality and processes.
- Take on other responsibilities appropriate to the role, using your skills and experience to assist the wider team and business when needed.
The Ingredients
Key Know How:
- Experience using Microsoft Excel.
- Experience in Human Resources administration, shared services, customer service, or a similar environment.
- Confident using Human Resources systems, digital workflows, case management, and self-service platforms.
- Attention to detail, particularly when handling data and documentation.
- Comfortable managing high-volume transactions while maintaining data quality.
- Clear and effective written and verbal communication skills.
- Ability to use data and technology to support continuous improvement, automation, and user experience.
- Understanding of data governance, General Data Protection Regulation requirements, and compliance standards.
- Experience or exposure to Human Resources operations within a digitally enabled Fast-Moving Consumer Goods environment.
Your Bowl of Perks (Benefits)
Competitive Salary & Annual Flexible benefits
We offer a competitive salary and a comprehensive benefits package designed to support your wellbeing, career, and life outside work.
- Annual bonus
- Double-matched pension scheme (up to 12% from us)
- Pro Rata Annual Leave
- Annual Salary review
- Healthcare plan
- Discounted Weetabix products
To support our employees, we also offer:
- Continued investment in your personal development
- We believe in balance, whether it's for family, rest or simply time for you. As well as your holiday entitlement, you can purchase up to 5 days of additional annual leave
- Access to 24/7 counselling service (via Grocery Aid partnership)
- The freedom of Flexible Work Opportunities
- Enhanced Maternity / Paternity / Adoption Leave
- Additional Time Off for Fertility Treatment and Neonatal Care
- Working Parents Support Group
- Fully stocked kitchens filled with our delicious products for you to enjoy
To learn more about life at Weetabix, visit our careers page:
Please note: We benchmark roles based on your skills and experience, so we do not advertise fixed salary ranges.
Unfortunately, we are unable to provide sponsorship for this position; therefore, we are seeking candidates who do not require sponsorship.
We utilise our Preferred Agency Supplier Partners as and when we require additional support
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