HR Software Support & Training Adviser

What you'll be doing

• Helping new clients get started with our HR software, including initial setup and onboarding.
• Showing clients how to use the system through demonstrations and practical training.
• Responding to customer questions and support requests, helping them resolve everyday issues.
• Investigating problems, finding solutions and knowing when to refer more technical issues to colleagues.
• Developing a thorough understanding of our HR software so you can confidently support others.
• Sharing customer feedback and ideas to help us continually improve our systems and services.
• Working closely with colleagues across Cintra to deliver a great customer experience.

What We’re Looking For

• Practical experience using an HR system (HRIS) as part of your current or previous role.
• Confidence navigating software, exploring features and learning new processes.
• A natural ability to explain things clearly and help others understand how systems work.
• A helpful, patient and customer-focused approach.
• Good organisational skills, attention to detail and the ability to manage competing priorities.
• An inquisitive mind and a willingness to investigate problems and find solutions.
• Good working knowledge of Microsoft Office, including Excel, Word, Outlook and Teams.

Why Join Cintra?

• A friendly, supportive team who enjoy working together.
• Hybrid working from our modern Milton Keynes office in Linford Wood, with on-site parking.
• Company-funded health checks, electric vehicle salary sacrifice, breakfast club and other great benefits.
• Full training and opportunities to develop your skills in HR technology.
• The opportunity to work with a wide range of businesses and make a real difference to their experience.
• A culture built on trust, flexibility and continuous learning.