HR Specialist

About the Role In this role, you will play a key role within the HR Shared Services team, delivering seamless and high-quality HR support across both the UK and Manila. You will act as a trusted partner to colleagues and managers, ensuring consistent, efficient, and people-centered HR processes throughout the entire employee lifecycle. Reporting to the HRSS Manager, you will help drive a service-oriented HR function that reflects strong operational excellence and a commitment to employee experience. Key Responsibilities As part of the HR Shared Services team, you will play a central role in delivering consistent, high-quality HR support across multiple regions. You will: Support end-to-end HR operations, including recruitment, onboarding, lifecycle changes, and offboarding Maintain accurate and confidential employee records in compliance with company and regulatory standards Assist in payroll and benefits administration to ensure timely and accurate processing Drive process improvements and support HR system optimization initiatives Support and occasionally lead employee relations cases (disciplinary, grievance, performance management) Generate HR reports and metrics aligned with internal and regulatory requirements Provide administrative HR support, including minute-taking, interview coordination, and project involvement Qualifications We are looking for a detail-oriented and people-focused HR professional who thrives in a fast-paced, collaborative environment. At least 5 years of experience in an HR Supervisor, HR Specialist, or HR Generalist role Strong working knowledge of HR operations, policies, and employee relations handling Proven experience in HR Shared Services Proficient in MS Office with the ability to quickly adapt to HR systems (SAP SuccessFactors experience is an advantage) Solid knowledge of Philippine Labor Code, DOLE regulations, and data privacy requirements Exposure to or understanding of UK financial services (highly preferred) Strong organizational and multitasking skills with high attention to detail High level of discretion, confidentiality, and professionalism Ability to collaborate effectively across cultures, particularly with UK and Manila stakeholders Proactive mindset with a strong focus on delivering high-quality HR service Bachelor's degree in Human Resources, Business Administration, or a related field Benefits Competitive salary and performance-based bonus Hybrid work arrangement (office and remote) Learning and development opportunities Paid leave and holiday benefits Medical insurance coverage Life insurance Health and wellness programs Why Join Us This is an opportunity to grow your HR career in a globally connected and fast-evolving organization. You will gain exposure to international HR operations while working alongside experienced professionals and leadership teams. Be part of a workplace that values collaboration, inclusion, and continuous growth—where your contributions help shape both people experiences and business success.