HR Support Coordinator (HR Administration)

SMS Equipment is seeking a detail-focused and service-oriented HR Support Coordinator to deliver centralized, transactional HR support across the organization. Reporting to the Manager, HR Support, this role helps ensure employee lifecycle processes, HR system transactions, documentation, and front-line support are completed accurately, consistently, and on time.

Work Location: Acheson, AB
Salary: $61,000 – $66,000 per annum, based on experience
Work Arrangement: Hybrid, minimum 3 days in the office, including Monday and Thursday
Schedule: Monday – Friday, 8 hours per day

What You’ll Do

• Support recruitment and HR program administration, including offer letters, hiring compliance, pre-boarding communication, onboarding documentation, union job postings, and employee experience initiatives.
• Review HR requests and documentation for completeness, accuracy, approvals, and alignment with established policies before processing.
• Process employee lifecycle transactions in HR systems, including hires, job changes, transfers, leaves of absence, terminations, pay changes, and organizational updates.
• Prepare standard HR letters and maintain complete, accurate, and audit-ready employee documentation and records.
• Provide responsive front-line support to employees and leaders on routine employment, benefits, policy, and HR system questions, escalating complex or advisory matters appropriately.
• Conduct data audits and validations, generate standard reports, resolve discrepancies with HRIS and HR partners, and support operational projects and process improvements.
• Partner with HR Business Partners, HR Managers, Payroll, Benefits, HRIS, Talent Acquisition, leaders, employees, and external vendors to coordinate accurate and timely service delivery.

What You Bring

You bring 2+ of experience in HR administration or coordination role and an understanding of HR processes across the employee lifecycle. Other qualifications include:

• Familiarity with HR policies, procedures, documentation standards, and basic employment standards and HR practices.
• Strong analytical attention to detail, with the ability to identify discrepancies, validate data, and apply judgment within established guidelines.
• Ability to manage competing priorities and high-volume transactional work while maintaining accuracy and follow-through.
• Effective communication, customer service, organization, and time management skills.
• Proficiency with Microsoft Excel, Word, Outlook, and reporting tools.

Nice to Have:

• Post-secondary education in Human Resources, Business Administration, or a related field.
• Experience working with an HRIS, such as UKG, is preferred.

This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.