HR Systems, Data & Process Improvement Specialist

Reporting to: HR Operations Manager

Location: Bray/ Portlaoise / Hybrid

Role Purpose

Certa Ireland is seeking an experienced HR Systems, Data & Process Improvement Specialist to transform how HR data, systems and processes operate across the business.

We are looking for a hands-on specialist who can quickly assess our current state, identify inefficiencies, and implement practical improvements to create a more streamlined, automated and reliable HR function.

The successful candidate will bring structure to fragmented processes, improve the quality and integrity of people data, maximise the capability of our HR systems, and deliver meaningful reporting that supports better decision-making. They will help reduce manual administration, minimise human error, and create a more self-service experience for employees, managers and HR teams.

Key Responsibilities

· Conduct a comprehensive review of current HR systems, data quality, reporting capabilities and ways of working.

· Identify gaps, inefficiencies, risks and opportunities for automation and process improvement.

· Cleanse, validate and standardise employee data across HR systems.

· Establish robust data governance processes and ongoing controls to improve data accuracy and integrity.

· Review and optimise HR processes across the employee lifecycle, reducing manual effort and administrative burden.

· Configure and enhance HR systems to improve functionality, user experience and self-service capability.

· Drive greater automation of HR transactions and workflows.

· Improve integration between HR, payroll, recruitment and other business systems where appropriate.

· Develop a suite of trusted people metrics, dashboards and reporting that leaders can confidently use for decision-making.

· Create clear process documentation, system guidance and operating procedures.

· Partner with HR, Payroll, IT and business stakeholders to implement sustainable solutions.

· Make recommendations for future system enhancements, reporting capabilities and technology investments.

What We're Looking For

· Proven experience improving HR systems, data quality and operational processes.

· Strong HRIS and HR Operations experience with a track record of implementing practical improvements.

· Advanced analytical and problem-solving skills with excellent attention to detail.

· Experience cleansing and restructuring complex people data.

· Strong understanding of process mapping, workflow design and automation.

· Experience producing meaningful HR reporting, dashboards and workforce analytics.

· Ability to challenge existing ways of working and drive positive change.

· Comfortable working independently in a fast-paced environment with evolving priorities.

· Strong stakeholder management and communication skills.

Success in this Role

By the end of the contract, we would expect to see:

· Cleaner, more accurate and trusted HR data.

· Reduced reliance on manual administration and spreadsheets.

· Improved automation and simplification of HR processes.

· Stronger system utilisation and integration.

· Reliable people reporting and analytics.

· More self-service capability for employees and managers.

· Clearly documented and sustainable HR processes.

· An enhanced employee and manager experience through more efficient ways of working.

This is an excellent opportunity for someone who enjoys bringing order to complexity, solving operational challenges, and leaving behind a stronger, more efficient and data-driven HR function.