Human Resources Associate, Benefits Analyst (Hybrid Eligible)

Description

The Human Resources Associate, Benefits Analyst is responsible for overseeing and supporting the organization’s comprehensive employee benefits programs, ensuring effective program administration, regulatory compliance, and a positive employee experience. This role serves as a key resource for employees while supporting the organization’s overall benefits strategy, operational efficiency, and employee well-being.

Schedule: This is a full-time position working 40 hours per week, typically Monday through Friday, with occasional Saturday hours as needed. A hybrid work arrangement is available upon successful completion of the probationary period.

About TVHC: TVHC is a Federally Qualified Health Center (FQHC) that is dedicated to promoting the health and well-being of our community by providing accessible, high quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education and more.

Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.

Compensation: $75,000.00 - $85,000.00 per year. Starting salary will be determined based on experience and internal equity.

TVHC offers compensation ranges that are determined by a thorough market-based analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. We are committed to providing a competitive compensation package that extends beyond base salary, designed to support the health, wealth, and career development of our employees.

Responsibilities:

• Administers the organization's employee benefits programs to ensure accurate enrollment, compliance, and employee support.
• Processes benefit enrollments, changes, qualifying life events, and terminations, verifying the accuracy of records across HRIS and vendor systems.
• Serves as the primary point of contact for employee inquiries regarding benefits eligibility, coverage, claims, and plan provisions.
• Provides benefits education and guidance to new hires and existing employees regarding available programs, enrollment procedures, and eligibility requirements.
• Ensures compliance with applicable federal and state regulations and supports required reporting, documentation, and audits.
• Reconciles benefits invoices and resolves discrepancies with insurance carriers, benefits brokers, and third-party vendors.
• Coordinates annual open enrollment activities, communicates plan changes to employees, and assists with the evaluation of plan offerings.
• Supports the administration of company-sponsored benefits and employee programs, including medical, dental, vision, 403(b) retirement plans, workers' compensation, and leave programs.
• Supports leave of absence and workers' compensation administration, including employee communications, required documentation, and coordination with applicable third parties.
• Monitors and manages assigned HR service tickets related to benefits and employee inquiries, ensuring timely resolution, accurate documentation, and appropriate follow-up.
• Provides general HR administrative and operational support, including employee onboarding and offboarding, personnel file maintenance, HR documentation, and other departmental activities as needed.
• Performs other related duties as assigned to support departmental needs and organizational objectives.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and expectations required of the position.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent relevant work experience required.
• Minimum of four (4) years of experience in employee benefits administration required.
• Hands-on experience administering employee benefit programs, including enrollment, eligibility, and ongoing employee support required.
• Experience working with HRIS platforms and benefits administration systems required.
• Proficiency in Microsoft Excel and experience maintaining accurate employee records and benefits data required.
• Working knowledge of employee benefits regulations, including the Affordable Care Act (ACA), COBRA, and applicable leave requirements.
• Demonstrated ability to manage confidential employee information and maintain compliance with applicable regulations.
• Strong organizational, analytical, and problem-solving skills with exceptional attention to detail.
• Excellent communication and customer service skills, with the ability to effectively support employees and explain benefits information.

Preferred Qualifications:

• Experience with Paylocity or similar HRIS and benefits administration platforms.
• Experience administering comprehensive benefits programs, including medical, dental, vision, retirement (403(b)), workers’ compensation, and leave programs.
• Experience coordinating annual open enrollment and communicating benefit plan changes to employees.
• Familiarity with California employment laws and applicable federal benefits regulations.
• Experience working directly with insurance carriers, benefits brokers, and third-party administrators.
• Knowledge of benefits compliance, regulatory reporting, audits, and documentation requirements.
• Experience supporting benefits programs in a unionized or multi-site organization.