Human Resources Service Center Support Entry Professional

Function

Our Company

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job description

Key Responsibilities

1. Payroll Input Processing & Coordination

• Collect, compile, and audit monthly payroll inputs, including attendance, leaves, overtime, reimbursements, bonuses, and tax declarations.

• Collaborate with department heads to resolve discrepancies in employee time tracking and attendance records.

• Maintain accurate records of joiners, leavers, salary revisions, and pro-rated adjustments for the payroll cycle.

• Assist in preparing monthly reports and payroll reconciliation sheets for final finance sign-offs.

• Act as the first point of contact for employee queries regarding payslips, tax deductions, and attendance records.

2. HR Vendor Management & Support

• Serve as a primary day-to-day point of contact for external HR vendors (e.g., payroll service providers, background check agencies, health insurance brokers).

• Monitor vendor performance metrics, tracking SLA (Service Level Agreement) compliance and turn-around times.

• Review, verify, and process vendor invoices against delivered services before submitting them to finance for payment.

• Coordinate with vendors to resolve minor operational issues or escalate them when necessary.

• Assist in onboarding new HR vendors by collecting compliance docs, agreements, and setup forms.

3. Compliance & Record Keeping

• Ensure all payroll and vendor-related documentation is stored securely and in compliance with company data privacy standards.

• Assist with internal and external audits by providing required payroll registers, logs, and vendor contracts.

About us

We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

About Us

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.