- Hiring from
- Philippines
- Work type
- Hybrid
- Posted
Is this job info correct?
Show job descriptionHide job description
Your Day to Day
- Support issue resolution by identifying problems, applying known solutions, and escalating issues to senior team members when needed.
- Ensure activities are performed in line with company policies, controls, and procedures, and prepare required documentation.
- Support knowledge transfer sessions, documentation updates, and process validation activities for new services or affiliates.
- Contribute to projects and support User Acceptance Testing (UAT) activities, providing feedback as needed.
- Perform daily Order & Invoice Management activities, including reviewing and validating sales orders.
- Check product and service availability based on available information.
- Track order updates and cancellations in line with established instructions.
- Monitor stock levels according to established guidelines and demand information.
- Create invoices, perform basic checks on billing documents, and escalate issues when required.
- Create manual credit and debit notes based on defined guidelines.
Who We're Looking For
- Strong communication and presentation skills
- Excellent interpersonal skills and ability to build effective stakeholder partnerships
- Analytical mindset with strong attention to detail
- Team-oriented with a clear focus on delivering results
- Strong supply chain experience
- Basic understanding of SAP
- Proficiency in Microsoft Office applications
- Previous experience in Order Management
Work Arrangement
- Hybrid work setup
- 6-day work week, Monday to Saturday
- Work schedule: 11:00 AM to 8:00 PM
- 6-month fixed-term assignment