I2C Senior Specialist

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

About the role

Are you an experienced Invoice-to-Cash professional with fluent English and another foreign language?

Do you want to build something next-gen and innovative, while contributing to a greater purpose?

As part of Takeda's Global Finance transformation, we are strengthening our end-to-end Invoice-to-Cash (I2C) capabilities within the Global Finance Centre of Excellence.

This is a vital role within the Invoice-to-Cash (I2C) team – a dynamic department within the Global Finance Centre of Excellence. We support the Finance organization across customer collections, cash application, credit notes, credit management and dispute resolution.

Here, you will help Global Finance Centre of Excellence realize our inspiring vision to build and deliver simplified, innovative solutions by unlocking the value of data for our global business. This, in turn, empowers Takeda’s unwavering commitment to patients.

As an I2C Senior Specialist, you will be responsible for:

• Owning an assigned customer portfolio end to end – collections, credit management and dispute resolution – in line with I2C processes and controls
• Issuing credit notes (CN), including validating requests, checking supporting documentation and approvals, and posting in SAP
• Handling complex and non-standard cases independently (e.g. escalated customers, disputed items, aged balances)
• Contacting customers through outbound/inbound activities (telephone, email and e-letters) regarding outstanding remittances and invoices
• Performing root-cause analysis of overdue items, recurring disputes and credit note drivers, and proposing improvements
• Reviewing credit limits and customer risk, and providing first-tier approvals within policy
• Executing and evidencing assigned internal (SOX) controls and supporting audit requests
• Meeting cash collection targets and portfolio KPIs (e.g. DSO, overdue)
• Working proactively with Commercial, Customer Service and other Finance teams to resolve customer queries
• Performing month-end activities and clearing historic items in A/R accounts
• Actively supporting implementation of process and system improvements, e.g. HighRadius
• Supporting onboarding and knowledge sharing for Specialists
• Undertaking other ad-hoc projects and duties as required

Required qualifications:

• Bachelor’s degree, preferably in Finance, Accounting, Banking or Economics
• Proven experience in Accounts Receivable / Credit & Collections, including credit note processing and handling complex cases independently
• Business fluency in English and another foreign language
• Working knowledge of SAP (FI-AR); HighRadius is an advantage
• High level of accuracy, sound judgement on exceptions and confident stakeholder communication

What Global Finance Centre of Excellence can offer you:

No investment we make pays greater dividends than taking good care of our people. We offer you a full range of benefits, such as:

Your Wealth

• Competitive Salary
• Annual Bonus
• Referral Bonus
• Social Fund (Christmas Bonus, Holiday Allowance etc.)
• Employee Recognition

Your Health

• Medical Care - various packages for the employee fully sponsored by Takeda. Family packages additionally paid by employee.
• Eyeglass refund

Your Future

• Group Life Insurance
• Employee Capital Plans
• A broad variety of learning platforms
• Professional Growth opportunities including mentoring program
• Next-Generation Series – our comprehensive offer of internal webinars available to all employees from day 1

Your Well-Being

• Subsidized Sport Card
• Takeda Sport & engagement teams
• One additional day-off for voluntary activities
• Fruits in the office, broad variety of coffee and tea
• Flexible working hours and hybrid working
• Employee assistance program

Locations

Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

For information about our benefits, please click here.

Worker Type

Worker Sub-Type

Time Type

About Us

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine.

Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own.

Takeda is an equal opportunity employer.

For applicants of U.S and Puerto Rico positions: Click here to learn about our commitment to Equal Employment Opportunity (EEO). If you are limited in the ability to use our job application tool, or otherwise require a reasonable accommodation for a disability please click here.