Icelandic Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for Icelandic Speaking Customer Service Representatives in Sofia, Bulgaria, with fully paid relocation to ensure a smooth transition! This role is ideal for passionate individuals looking to enhance their career while experiencing the rich culture and beautiful landscapes of Bulgaria. Responsibilities Deliver exceptional customer support to Icelandic-speaking clients via phone, email, and chat. Assist customers by addressing inquiries, resolving issues, and providing comprehensive information about our products and services. Manage and resolve customer complaints in a professional manner, fostering a positive relationship. Accurately document customer interactions and follow up to ensure satisfaction. Work collaboratively with team members and other departments to improve service delivery and efficiency. Stay informed about company policies, products, and promotions to effectively assist customers. Engage in training and development sessions to enhance customer service skills and product knowledge. Fluency in Icelandic and English, both written and spoken. Prior experience in customer service or a similar role is advantageous. Exceptional communication skills and the ability to connect with customers. Strong problem-solving abilities and the capability to work in a fast-paced environment. Familiarity with customer service software and proficient in Microsoft Office applications. Detail-oriented with excellent organizational and multitasking skills. Commitment to relocating to Sofia, Bulgaria, and embracing a new cultural opportunity. Paid comprehensive training provided Secure job with opportunities for career growth Competitive salary Extra health insurance options Choose from over 50 benefits and services Welcoming international work atmosphere Ongoing support and learning opportunities Bonuses for referring new employees Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)