About the job
Position: ICP/Prospect Research & Campaign Manager
- Department: Operations
- Location: Remote (North Macedonia)
- Employment Type: Full-Time
- Experience Level: Mid-Level (min 2–5 years)
Serving clients throughout the UK and around the world – Neptik creates and delivers impactful, effective, B2B lead generation campaigns.
Right now, we are searching for a Senior Marketing Operations Executive to join our growing and enthusiastic team. We’re looking for someone who is keen to learn and develop their career with us as we grow.
Ambition, the right mindset, determination, and a positive attitude are essential. A desire to build on your career, and support the team ticks the right boxes.
The successful applicant needs to have experience in the lead gen industry, hold certain skills, and be committed to delivering an exceptional standard of work.
Job Description
- End-to-end ownership and responsibility for the clients you manage campaigns for
- Create research briefs and design searches using company tools to identify client-specific target audiences
- Complete prospect searches for client campaigns, including cleansing and adapting marketing data
- Set up campaigns and ensure they are sent in accordance with our sending schedules
- Manage incoming leads, including forwarding them to clients, notifying clients, and responding to prospect objections independently
- Adapt and optimise prospect audience searches based on campaign performance and client feedback
- Identify data and campaign errors, and amend them or report them to management promptly
- Monitor campaign deliverability and report key metrics daily
- Test campaigns using company systems
- Work in accordance with operational delivery processes and workflows, while suggesting improvements where identified
- Proofread written content and provide feedback to content marketers
- Record campaign performance metrics and present findings during daily team calls
- Create monthly client campaign reports
- Support team members and management with future onboarding
- Suggest and implement campaign improvements based on the performance and findings of the clients you manage
If you want to apply for this job, the main areas you’ll need experience and confidence in are:
An eye for detail. The ability to identify mistakes and errors, especially in written content (both within emails and spreadsheets) is essential. We have to proofread all our written work, as well as edit data in spreadsheets, and campaign software. It’s vital we spot and resolve mistakes and errors before campaigns go live.
Excel/Google Sheets skills. We’re not going to expect you to understand how to write complicated formulas, or design macro systems. However, you will be editing spreadsheets, format cells, and use filters to get data in order. If you’re confident with Excel/Google Sheets to an intermediate level, then we’ll be able to teach you the rest.
Exceptional English communication skills. It’s very important that we have positive, healthy and constructive relationships with each other at work, our customers, and anyone else we interact with. As most of our clients have English as their native language, exceptional written and speaking English skills are required.
Computer literacy. We use a number of different pieces of software to deliver what we do. Whilst our systems are intuitive and user-friendly (training will be provided), we need the successful applicant to have experience and be confident in this area.
Well organised. As we work on multiple campaigns and with a lot of data, it’s vital that the successful applicant works in an organised manner and can multitask. This means being competent in following workflows, saving things in specific folders, and working to schedules. The successful applicant needs to be someone that likes to take a methodical approach, doesn’t cut corners, and recognises the value of applying processes to completing tasks.
Determination. We’re a friendly bunch, that's ambitious and works extremely hard. If you think you’ve got what it takes, and we sound like the type of company you’d like to grow with, then this could be a great opportunity for you.
Package. For the successful applicant, this role offers a fantastic opportunity to develop a career within a growing business. As well as career development, you will also see your salary increase in accordance with your efforts, commitment, and achievements.
Working Conditions.
- Work hours: 40 hours per week
- Location: Remote (North Macedonia)
- Direct report: Head of Operations